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VSO Software Forum
CD, DVD, Blu-ray Burning Software, Video Converter, AVI to DVD, Photo Slideshow, DVD Copy
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BearGFR
Joined: 18 Jul 2009
Posts: 2
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 Posted: Sat Jul 18, 2009 5:40 pm Post subject: Problem with PhotoOnWeb 0.9.1.0 |
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After installing on Windows 2000/SP4+, product fails on startup with the following dialog:
The problem occurs regardless of whether photoonweb is started directly, or indirectly by opening a previous .pow project file.
Falling back to an older version (0.9.0.7), corrects the problem. |
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Phil
VSO Team Member
Joined: 14 May 2007
Posts: 1308
Location: Germany
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| Posted: Mon Jul 20, 2009 11:12 am Post subject: |
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Please check your installation folder for vsorsz.dll, and delete if present. Then look for vsoscaler.dll, right-click and select Properties. On the Details tab, check the file version, which must be 1.3.0.14.
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BearGFR
Joined: 18 Jul 2009
Posts: 2
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| Posted: Tue Jul 21, 2009 12:52 pm Post subject: |
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Reinstalled and retried, after having deleted vsorsz.dll. Problem seems to be corrected. Was this file left over from a previous installation? If so, perhaps your install process for 0.9.1.0 should check for and delete this file.
Thanks,
Robert |
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