Pink hue on images, PDVD 4 can't handle my canon 650d

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Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Ch3vr0n » Wed Apr 03, 2013 11:31 pm

I'm trying out PhotoDVD and i like the easyness of use. There is 1 major problem that prevents me from actively using it. Every conversion i do has a "pink" hue over the images. It looks like the software can't handle the CR2 files created by my camera. I shoot my images in RAW+JPEG mode

CR2 are the "raw" images produced by the camera.

Manual opening of a CR2 photo file with Adobe Photoshop CS6, or Adobe Lightroom 4.3 shows the image(s) as taken. All natural colors
Manual opening of a CR2 photo file with Stoik Imagic 5.0.7 results in pink hue over the image
Manual opening of the same photo's JPG file in any program shows the image(s) as taken. Natural colors

Now here's the thing with PDVD4.

If i feed the images to PDVD4 in "step 1", the images look fine in the small "selected photo" frame.
Clicking the option "fast preview" the images are shown with that same pink hue
double clickin an image (slide) to edit it, also gives that same pink hue
Doing a conversion results the photo dvd having that same pink hue on all images.
Doing a conversion with the JPEG files instead of CR2 raw files, gives a normal output.

So it's definitely a software problem. Probably due to the fact that the latest update was 15/06/2011 and my camera the canon 650d was initially released somewhere in the 2nd half of 2012. I purchased mine last january. I'd love to use this program, but i can't sadly till this gets fixed. I can provide a sample of the images used in both CR2 and JPG format
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby cedric » Fri Apr 05, 2013 10:10 am

Hello Ch3vr0n,

I sent you an email (on your forum address) with updated Canon SDK files for tests.

I'm waiting for your feedback...

Regards,
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Ch3vr0n » Fri Apr 05, 2013 6:23 pm

We'll handle this via mail. Will be easiest i suppose.
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Project: Supernova
OS: Vista Ultimate X64 ||MB: Asus P5Q-E P45 chipset || CPU: Intel Q9550 || CPU Cooler: Cooler Master Hyper 412 Slim|| RAM: 8GB Corsair XMS2 5-5-5-18
GPU: Asus GTX 680 DirectCU II OC 2GB || Monitor 1: Asus VG278H || Monitor 2: HP w2448hc || HDD: 2x Samsung Spinpoint F1 1TB
Optical Drive 1: LG BH16NS40 || Optical Drive 2: LG BH10LS30 || Optical Drive 3: LG DVD-RAM GH20NS10

Home Theatre Setup:
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Ch3vr0n » Mon Aug 19, 2013 3:17 am

since my emails are either ignored or something. I'll bump this again.

Has there been any progress on this important (and very annoying) issue for me ?
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Project: Supernova
OS: Vista Ultimate X64 ||MB: Asus P5Q-E P45 chipset || CPU: Intel Q9550 || CPU Cooler: Cooler Master Hyper 412 Slim|| RAM: 8GB Corsair XMS2 5-5-5-18
GPU: Asus GTX 680 DirectCU II OC 2GB || Monitor 1: Asus VG278H || Monitor 2: HP w2448hc || HDD: 2x Samsung Spinpoint F1 1TB
Optical Drive 1: LG BH16NS40 || Optical Drive 2: LG BH10LS30 || Optical Drive 3: LG DVD-RAM GH20NS10

Home Theatre Setup:
TV: Panasonic TX-P42S20 || Blu-ray Player: Panasonic DMP-BD85 || Sound: 5.1 Surround Logitech Z-5500 via fiber optic cable
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Claire » Mon Oct 21, 2013 1:35 pm

Hi,

Do you want to forward me your last conversation email with Cedric and I will help follow-up on the issue.
claire (at) vsosoftware.fr

Thanks,

Claire
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Ch3vr0n » Thu Oct 24, 2013 12:15 am

done. Hopefully this issue can be fixed to i can finally give it a solid testing
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Project: Supernova
OS: Vista Ultimate X64 ||MB: Asus P5Q-E P45 chipset || CPU: Intel Q9550 || CPU Cooler: Cooler Master Hyper 412 Slim|| RAM: 8GB Corsair XMS2 5-5-5-18
GPU: Asus GTX 680 DirectCU II OC 2GB || Monitor 1: Asus VG278H || Monitor 2: HP w2448hc || HDD: 2x Samsung Spinpoint F1 1TB
Optical Drive 1: LG BH16NS40 || Optical Drive 2: LG BH10LS30 || Optical Drive 3: LG DVD-RAM GH20NS10

Home Theatre Setup:
TV: Panasonic TX-P42S20 || Blu-ray Player: Panasonic DMP-BD85 || Sound: 5.1 Surround Logitech Z-5500 via fiber optic cable
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Claire » Thu Oct 24, 2013 9:34 am

Hello.

Thanks for forwarding the email. I thought the solution was not known or you were waiting for an answer and your email had been overlooked.

It seems like you have a temporary solution which is good, at least you have that, but as Cedric mentioned to fix the original problem he will need to recompile PhotoDVD this is not planned for the near future (probably not for the next 2 months - beyond that I don't know).

The software will inform you when there is an update and I also entered a bug here:
http://bugs.vso-software.fr/view.php?id=7136
You can follow up on it to see if it has been resolved.
(you can create an account to read our bug site for free)
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby tectpro » Mon Feb 27, 2017 8:51 am

Hello the pink hue seems to be still existing.
I tried with several newer Canon Cameras and all CR2 get a pink hue.
I would appreciate if there would be a fix.
This issue is known now since some time already.
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Claire » Mon Mar 06, 2017 1:20 pm

Sorry about this until we recompile a new version you will have no solution.
We have an open bug report on this issue http://bugs.vso-software.fr/view.php?id=7136
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Re: Pink hue on images, PDVD 4 can't handle my canon 650d

Postby Ch3vr0n » Mon Mar 06, 2017 6:32 pm

The way i do it, (now that i have the needed skills) is just develop my raw's in lightroom > turn them into jpg (or even photoshop has a batch mode for raw > jpg with or without editing) and then just import those into PDVD4
VSO NL-BE Freelance Translator

Project: Supernova
OS: Vista Ultimate X64 ||MB: Asus P5Q-E P45 chipset || CPU: Intel Q9550 || CPU Cooler: Cooler Master Hyper 412 Slim|| RAM: 8GB Corsair XMS2 5-5-5-18
GPU: Asus GTX 680 DirectCU II OC 2GB || Monitor 1: Asus VG278H || Monitor 2: HP w2448hc || HDD: 2x Samsung Spinpoint F1 1TB
Optical Drive 1: LG BH16NS40 || Optical Drive 2: LG BH10LS30 || Optical Drive 3: LG DVD-RAM GH20NS10

Home Theatre Setup:
TV: Panasonic TX-P42S20 || Blu-ray Player: Panasonic DMP-BD85 || Sound: 5.1 Surround Logitech Z-5500 via fiber optic cable
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Ch3vr0n
 
Posts: 366
Joined: Tue Jan 15, 2013 5:42 pm


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