Not able to download episode videos

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LCData1701
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Not able to download episode videos

Post by LCData1701 »

I had been using a 3.x version of the program ok, but when that was failing after theblaze did an update, I grabbed the latest (v4.2.2.3) to see if it would help things. It still grabs the free video ok, but on the subscriber side yesterday it wouldn't get anything, and then today it's pulling a set of files like 15.mpeg, 59.mpeg, etc. (and they are very small). I believe this site uses some of the same technology that mlb uses, if that helps any.

Suggestions for how to alleviate this? I've not yet bought the full version, but I would be happy to if this can be fixed :)

- Jonathan
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Claire
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Re: Not able to download episode videos

Post by Claire »

LCData1701 wrote: but on the subscriber side yesterday it wouldn't get anything, and then today it's pulling a set of files like 15.mpeg, 59.mpeg, etc. (and they are very small). I believe this site uses some of the same technology that mlb uses, if that helps any.
Can you send us the link please?

And FYI latest version is now 4.2.3.0 but I am uncertain if it will change anything for this case, but try it and let us know.
LCData1701
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Re: Not able to download episode videos

Post by LCData1701 »

Claire wrote:
LCData1701 wrote: but on the subscriber side yesterday it wouldn't get anything, and then today it's pulling a set of files like 15.mpeg, 59.mpeg, etc. (and they are very small). I believe this site uses some of the same technology that mlb uses, if that helps any.
Can you send us the link please?

And FYI latest version is now 4.2.3.0 but I am uncertain if it will change anything for this case, but try it and let us know.
Sure...here are a couple of examples..

link that fails
http://www.video.theblaze.com/video/v36 ... ck-program

link that succeeds
http://www.video.theblaze.com/video/v36 ... -continues
LCData1701
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Re: Not able to download episode videos

Post by LCData1701 »

LCData1701 wrote:
Claire wrote:
LCData1701 wrote: but on the subscriber side yesterday it wouldn't get anything, and then today it's pulling a set of files like 15.mpeg, 59.mpeg, etc. (and they are very small). I believe this site uses some of the same technology that mlb uses, if that helps any.
Can you send us the link please?

And FYI latest version is now 4.2.3.0 but I am uncertain if it will change anything for this case, but try it and let us know.
I downloaded & installed the latest version (which curiously when I checked for updates w/in the program it didn't suggest there was one). Regardless, now it can still download free clips, but ones that require an account don't get "confused" & grab the random numbered files. Now it simply grabs nothing. So it's cleaner, but still not functioning for the paid portion of the web site. Is there any other information I can provide?
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Claire
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Re: Not able to download episode videos

Post by Claire »

Do at any point do you see a balloon hint like this one, see image:
http://oasis.vso-software.fr/claire/dow ... nglish.jpg
LCData1701
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Re: Not able to download episode videos

Post by LCData1701 »

Claire wrote:Do at any point do you see a balloon hint like this one, see image:
http://oasis.vso-software.fr/claire/dow ... nglish.jpg
I haven't seen that while trying from the Blaze site, but I have seen that pop up when I'm watching or downloading Youtube videos w/ a separate program.
LCData1701
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Re: Not able to download episode videos

Post by LCData1701 »

LCData1701 wrote:
Claire wrote:Do at any point do you see a balloon hint like this one, see image:
http://oasis.vso-software.fr/claire/dow ... nglish.jpg
I haven't seen that while trying from the Blaze site, but I have seen that pop up when I'm watching or downloading Youtube videos w/ a separate program.
I just grabbed the latest version (v4.2.4.1) and it no longer grabs the multiple random 2 digit numbered videos, but still won't detect the subscription-based videos (only the free clips).
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Benjamin
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Re: Not able to download episode videos

Post by Benjamin »

with the latest version (4.2.5.1) I have no problem to download from this site, your link is not workink any more:
http://www.video.theblaze.com/video/v36 ... ck-program
LCData1701
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Re: Not able to download episode videos

Post by LCData1701 »

Benjamin wrote:with the latest version (4.2.5.1) I have no problem to download from this site, your link is not workink any more:
http://www.video.theblaze.com/video/v36 ... ck-program
I can still get to the link above when I'm logged into the site, but here's a new link to a show from Monday:
http://www.video.theblaze.com/video/v37 ... ck-program

I'm using the same version (4.2.5.1), and when I go to that link it downloads multiple short video files with names like 59.mpeg, 04.mpeg, 09.mpeg, 14.mpeg (and then I stopped it at this point).

In case it helps, this is the page where that show link was located:
http://www.video.theblaze.com/schedule/ ... d=20150105

And it temporarily hits the following link before resolving to the one above:
http://www.video.theblaze.com/video/e187-217088/
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Benjamin
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Re: Not able to download episode videos

Post by Benjamin »

I think you need to be logged to load this video, if you want help send me your logins by private message.
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Benjamin
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Re: Not able to download episode videos

Post by Benjamin »

thanks for your logins, I confirm you need to be logged to view this video:
http://www.video.theblaze.com/video/v36 ... ck-program

for videos that need registration the server uses the HLS protocol that is not yet supported (we plan to support it this year).
LCData1701
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Re: Not able to download episode videos

Post by LCData1701 »

Benjamin wrote:thanks for your logins, I confirm you need to be logged to view this video:
http://www.video.theblaze.com/video/v36 ... ck-program

for videos that need registration the server uses the HLS protocol that is not yet supported (we plan to support it this year).
Ah! That must be what they (or MLB) changed to late last year. Thanks for your diligence into looking trying this out for me. I certainly look forward in the future to being able to download & watch at higher speeds instead of the 1X streaming again! I'll be watching for those updates in the meantime.
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