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[doer]

I'm trying to make a copy of Avatar disc 3 which is extra scenes but I keep getting this error. This collection which has 3 discs copies the first 2 no problem. here is my log 2011-10-25 08:58:04 Info Writable disc DVD-R inserted. Ready to write
2011-10-25 08:58:03 Info 9 Menu templates loaded.
2011-10-25 08:58:03 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-10-25 08:58:03 Info Drive has Serial ATA physical interface
2011-10-25 08:58:03 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2011-10-25 08:58:03 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2011-10-25 08:58:03 Info Drive has Serial ATA physical interface
2011-10-25 08:58:03 Info New Drive selected : 0:2:0 - HL-DT-ST BD-RE BH30N A104 [E] (Ide)
2011-10-25 08:58:03 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-10-25 08:58:03 Info Drive has Serial ATA physical interface
2011-10-25 08:58:03 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2011-10-25 08:58:02 Info Available Memory : 28824 Mb.
2011-10-25 08:58:02 Info Total Memory : 31211 Mb.
2011-10-25 08:58:02 Info Available extended Virtual Memory : 0 Mb.
2011-10-25 08:58:02 Info Available Virtual Memory : 1846 Mb.
2011-10-25 08:58:02 Info Total Virtual Memory : 2047 Mb.
2011-10-25 08:58:02 Info Memory Load : 13%
2011-10-25 08:58:02 Info Available Physical Memory : 13569 Mb.
2011-10-25 08:58:02 Info Total Physical Memory : 15606 Mb.
2011-10-25 08:58:02 Info System default language : English (United States)
2011-10-25 08:58:02 Info User default language : English (United States)
2011-10-25 08:58:02 Info Version : 1.3.0.1
2011-10-25 08:58:02 Info ExeName : C:\Program Files (x86)\vso\Blu-ray Converter Ultimate\BlurayConverterUltimate.exe
2011-10-25 08:58:02 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-10-25 08:58:02 Info Using Advanced SPTI interface
2011-10-25 08:58:02 ---- ******************** Log session start 25-Oct 08:58:02.424 PID 3080********************
The other discs says video structure loaded but 3rd copy doesnt get that far. Thanks

[Claire]

thanks very much we will try and reproduce - you have provided some good details that should help us.

We have had a handful of reports like this, but we have still to reproduce.

[Claire]

This should be solved in 1.3.0.2 that is now available - please confirm.

[doer]

I don't get that error now but now I get a new error here is the log
2011-10-28 15:57:07 ---- ******************** Log session stop 28-Oct 15:57:07.258 PID 2476********************
2011-10-28 15:56:56 Info Writable disc DVD-R inserted. Ready to write
2011-10-28 15:56:50 Important ****************************************Conversion process : session end****************************************
2011-10-28 15:49:31 Info An error occured while converting
2011-10-28 15:48:50 Info Audio format changed in stream #1: was "44.1 khz, 2 Ch., flt samples" -> now "32.0 khz, 2 Ch., flt samples"
2011-10-28 15:48:48 Info Audio format changed in stream #1: was "44.1 khz, 4 Ch., flt samples" -> now "44.1 khz, 2 Ch., flt samples"
2011-10-28 15:48:34 Info Audio format changed in stream #1: was "32.0 khz, 5 Ch., flt samples" -> now "44.1 khz, 4 Ch., flt samples"
2011-10-28 15:48:20 Info Audio format changed in stream #1: was "32.0 khz, 4 Ch., flt samples" -> now "32.0 khz, 5 Ch., flt samples"
2011-10-28 15:48:20 Info Audio format changed in stream #1: was "48.0 khz, 3 Ch., flt samples" -> now "32.0 khz, 4 Ch., flt samples"
2011-10-28 15:48:10 Info Audio format changed in stream #1: was "32.0 khz, 3 Ch., flt samples" -> now "48.0 khz, 3 Ch., flt samples"
2011-10-28 15:47:59 Info Audio format changed in stream #1: was "32.0 khz, 4 Ch., flt samples" -> now "32.0 khz, 3 Ch., flt samples"
2011-10-28 15:47:59 Info Audio format changed in stream #1: was "48.0 khz, 6 Ch., flt samples" -> now "32.0 khz, 4 Ch., flt samples"
2011-10-28 15:47:57 Info Audio format changed in stream #1: was "44.1 khz, 2 Ch., flt samples" -> now "48.0 khz, 6 Ch., flt samples"
2011-10-28 15:47:46 Info Audio format changed in stream #1: was "32.0 khz, 1 Ch., flt samples" -> now "44.1 khz, 2 Ch., flt samples"
2011-10-28 15:47:46 Info Audio format changed in stream #1: was "48.0 khz, 4 Ch., flt samples" -> now "32.0 khz, 1 Ch., flt samples"
2011-10-28 15:47:46 Info Audio format changed in stream #1: was "48.0 khz, 3 Ch., flt samples" -> now "48.0 khz, 4 Ch., flt samples"
2011-10-28 15:47:44 Info Audio format changed in stream #1: was "44.1 khz, 3 Ch., flt samples" -> now "48.0 khz, 3 Ch., flt samples"
2011-10-28 15:47:32 Info Audio format changed in stream #1: was "32.0 khz, 5 Ch., flt samples" -> now "44.1 khz, 3 Ch., flt samples"
2011-10-28 15:47:32 Info Audio format changed in stream #1: was "48.0 khz, 5 Ch., flt samples" -> now "32.0 khz, 5 Ch., flt samples"
2011-10-28 15:47:29 Info Audio format changed in stream #1: was "44.1 khz, 3 Ch., flt samples" -> now "48.0 khz, 5 Ch., flt samples"
2011-10-28 15:47:29 Info Audio format changed in stream #1: was "48.0 khz, 5 Ch., flt samples" -> now "44.1 khz, 3 Ch., flt samples"
2011-10-28 15:47:29 Error This is the 25th audio discontinuity, turning off report of audio discontinuities
2011-10-28 15:47:29 Info Stream #2 - Audio sync at 3931100.09 ms: 632.18 ms added
2011-10-28 15:47:26 Info Audio format changed in stream #1: was "44.1 khz, 5 Ch., flt samples" -> now "48.0 khz, 5 Ch., flt samples"
2011-10-28 15:47:26 Info Stream #2 - Audio sync at 3611644.60 ms: 319420.69 ms added
2011-10-28 15:47:22 Info Audio format changed in stream #1: was "44.1 khz, 3 Ch., flt samples" -> now "44.1 khz, 5 Ch., flt samples"
2011-10-28 15:47:22 Info Stream #2 - Audio sync at 3609246.42 ms: 321760.52 ms added
2011-10-28 15:47:22 Info Audio format changed in stream #1: was "48.0 khz, 3 Ch., flt samples" -> now "44.1 khz, 3 Ch., flt samples"
2011-10-28 15:47:22 Info Stream #2 - Audio sync at 3927356.10 ms: 1037.50 ms added
2011-10-28 15:47:22 Info Audio format changed in stream #1: was "48.0 khz, 2 Ch., flt samples" -> now "48.0 khz, 3 Ch., flt samples"
2011-10-28 15:47:22 Info Stream #2 - Audio sync at 3923822.60 ms: 3498.69 ms added
2011-10-28 15:47:13 Info Audio format changed in stream #1: was "32.0 khz, 4 Ch., flt samples" -> now "48.0 khz, 2 Ch., flt samples"
2011-10-28 15:47:13 Info Stream #2 - Audio sync at 2615753.29 ms: 1308037.33 ms added
2011-10-28 15:47:13 Info Audio format changed in stream #1: was "48.0 khz, 6 Ch., flt samples" -> now "32.0 khz, 4 Ch., flt samples"
2011-10-28 15:47:13 Info Stream #2 - Audio sync at 3920223.69 ms: 3358.27 ms added
2011-10-28 15:47:12 Info Chapter #21 start at 65:20.416
2011-10-28 15:47:12 Info Previous Section duration: 65:20.150
2011-10-28 15:47:12 Info New video section added because of timestamp reset to 64:58.853 in source
2011-10-28 15:46:48 Info Chapter #20 start at 62:54.771
2011-10-28 15:46:48 Info Stream #2 - Audio sync at 3774735.71 ms: 32.00 ms removed
2011-10-28 15:46:48 Info Stream #2 - Audio sync at 3774735.71 ms: 32.00 ms removed
2011-10-28 15:46:29 Info Chapter #19 start at 60:58.655
2011-10-28 15:46:06 Info Chapter #18 start at 58:40.016
2011-10-28 15:46:06 Info Stream #2 - Audio sync at 3520015.71 ms: 32.00 ms removed
2011-10-28 15:45:43 Info Chapter #17 start at 56:20.877
2011-10-28 15:45:43 Info Stream #2 - Audio sync at 3380751.71 ms: 32.00 ms removed
2011-10-28 15:45:02 Info Chapter #16 start at 52:18.635
2011-10-28 15:45:02 Info Stream #2 - Audio sync at 3138415.71 ms: 32.00 ms removed
2011-10-28 15:44:40 Info Chapter #15 start at 50:7.504
2011-10-28 15:44:40 Info Stream #2 - Audio sync at 3007535.71 ms: 32.00 ms removed
2011-10-28 15:44:10 Info Chapter #14 start at 47:6.323
2011-10-28 15:43:26 Info Stream #2 - Audio sync at 2554639.71 ms: 32.00 ms removed
2011-10-28 15:43:26 Info Chapter #13 start at 42:34.552
2011-10-28 15:43:08 Info Chapter #12 start at 40:47.445
2011-10-28 15:43:08 Info Stream #2 - Audio sync at 2447503.71 ms: 32.00 ms removed
2011-10-28 15:42:37 Info Chapter #11 start at 37:38.756
2011-10-28 15:42:37 Info Stream #2 - Audio sync at 2258831.71 ms: 32.00 ms removed
2011-10-28 15:41:50 Info Chapter #10 start at 32:53.471
2011-10-28 15:41:29 Info Chapter #9 start at 30:46.344
2011-10-28 15:41:29 Info Stream #2 - Audio sync at 1846159.71 ms: 32.00 ms removed
2011-10-28 15:41:05 Info Chapter #8 start at 28:17.696
2011-10-28 15:41:05 Info Stream #2 - Audio sync at 1697487.71 ms: 32.00 ms removed
2011-10-28 15:40:15 Info Chapter #7 start at 23:3.882
2011-10-28 15:40:15 Info Stream #2 - Audio sync at 1383983.71 ms: 32.00 ms removed
2011-10-28 15:40:15 Info Stream #2 - Audio sync at 1383983.71 ms: 32.00 ms removed
2011-10-28 15:39:29 Info Chapter #6 start at 18:3.582
2011-10-28 15:38:41 Info Chapter #5 start at 13:5.284
2011-10-28 15:38:41 Info Stream #2 - Audio sync at 784943.71 ms: 32.00 ms removed
2011-10-28 15:37:53 Info Chapter #4 start at 8:16.496
2011-10-28 15:37:10 Info Chapter #3 start at 3:47.227
2011-10-28 15:37:10 Info Stream #2 - Audio sync at 227215.71 ms: 32.00 ms removed
2011-10-28 15:37:09 Info Stream #2 - Audio sync at 227215.71 ms: 32.00 ms removed
2011-10-28 15:36:54 Info Chapter #2 start at 2:10.130
2011-10-28 15:36:54 Info Stream #2 - Audio sync at 130127.71 ms: 32.00 ms removed
2011-10-28 15:36:54 Info Stream #2 - Audio sync at 130127.71 ms: 32.00 ms removed
2011-10-28 15:36:32 Info Stream #2 - Audio sync at 160.00 ms: 79.71 ms added
2011-10-28 15:36:32 Info Audio settings: Automatic
2011-10-28 15:36:32 Info Output Stream #2 (AUDIO) - ac3, 48000 Hz, 5.1, flt, 448 kb/s
2011-10-28 15:36:32 Info Output Stream #1 (VIDEO) - mpeg2video, yuv420p, 720x480 [SAR 32:27 DAR 16:9], q=2-31, 3255 kb/s, pulldown: 23.976 -> 29.97 Fps
2011-10-28 15:36:32 Info Encoding MPEG-2 with 8 threads
2011-10-28 15:36:32 Info Decoding Video: h264 (High), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9] with 8 threads
2011-10-28 15:36:32 Info Video processing: Lanczos (VSO) resampler (1920*1080)->(720*480) 8 threads
2011-10-28 15:36:32 Info 2 Stream(s) found - est. duration 01:31:24.713, reference 01:31:24.713
2011-10-28 15:36:32 Info Opening file "E:\BDMV\index.bdmv"
2011-10-28 15:36:32 Info 2 Stream(s) found - est. duration 01:05:21.084, reference 01:05:21.084
2011-10-28 15:36:32 Info Opening file "E:\BDMV\index.bdmv"
2011-10-28 15:36:32 Info Output folder : C:\Users\lucille\Documents\VSOBlurayConverter\
2011-10-28 15:36:32 Info Maximum target size : 4.30 Gb.
2011-10-28 15:36:32 Info Video quality selected : Best quality. Resize filter used for video : Windowed sinc Lanczos (VSO)
2011-10-28 15:36:32 Important ****************************************Conversion process : session start****************************************
2011-10-28 15:36:31 Info Chapters collection will be imported from original structure
2011-10-28 15:36:31 Info Selected DVD menu template : Black Mirror with video in top 1/3 of screen in root menu
2011-10-28 15:36:31 Info Encoding preset: MP (Medium Project)
2011-10-28 15:36:30 Info Converted project will be burnt using D: drive
2011-10-28 15:36:30 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-10-28 15:36:30 Info Drive has Serial ATA physical interface
2011-10-28 15:36:30 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2011-10-28 15:36:24 Info Video structure loaded successfully from:E:\BDMV\index.bdmv
2011-10-28 15:36:13 Info Writable disc DVD-R inserted. Ready to write
2011-10-28 15:36:13 Info 9 Menu templates loaded.
2011-10-28 15:36:12 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-10-28 15:36:12 Info Drive has Serial ATA physical interface
2011-10-28 15:36:12 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2011-10-28 15:36:12 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2011-10-28 15:36:12 Info Drive has Serial ATA physical interface
2011-10-28 15:36:12 Info New Drive selected : 0:2:0 - HL-DT-ST BD-RE BH30N A104 [E] (Ide)
2011-10-28 15:36:12 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-10-28 15:36:12 Info Drive has Serial ATA physical interface
2011-10-28 15:36:12 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2011-10-28 15:36:12 Info Available Memory : 29285 Mb.
2011-10-28 15:36:12 Info Total Memory : 31211 Mb.
2011-10-28 15:36:12 Info Available extended Virtual Memory : 0 Mb.
2011-10-28 15:36:12 Info Available Virtual Memory : 1837 Mb.
2011-10-28 15:36:12 Info Total Virtual Memory : 2047 Mb.
2011-10-28 15:36:12 Info Memory Load : 10%
2011-10-28 15:36:12 Info Available Physical Memory : 13981 Mb.
2011-10-28 15:36:12 Info Total Physical Memory : 15606 Mb.
2011-10-28 15:36:12 Info System default language : English (United States)
2011-10-28 15:36:12 Info User default language : English (United States)
2011-10-28 15:36:12 Info Version : 1.3.0.2
2011-10-28 15:36:12 Info ExeName : C:\Program Files (x86)\vso\Blu-ray Converter Ultimate\BlurayConverterUltimate.exe
2011-10-28 15:36:12 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-10-28 15:36:11 Info Using Advanced SPTI interface
2011-10-28 15:36:11 ---- ******************** Log session start 28-Oct 15:36:11.567 PID 2476********************

[doer]

i used anydvd to save as iso and that worked. Thank you. Gonna try converting again with disc just to try.

[Claire]

Hello,

have you tried with a more recent version like
http://oasis.vso-software.fr/Beta/Blura ... .4.0.6.exe

I think your problem should be solved.

Thanks,

Claire

[doer]

I'll give it a try thanks