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VSO Software Forum
CD, DVD, Blu-ray Burning Software, Video Converter, AVI to DVD, Photo Slideshow, DVD Copy
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Finnius
Joined: 26 May 2007
Posts: 39
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 Posted: Sat Nov 22, 2008 7:05 pm Post subject: |
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ok tried your suggestion. I did not find any remaining folders after uninstall, BUT i went into Appdata and removed the sdk and log texts from "Roaming"...
now i only have 34 templates, but still no drive recognition...oh well |
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Cougar_II
VSO Fanatic
Joined: 04 Apr 2007
Posts: 4495
Location: Québec, Canada
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| Posted: Sat Nov 22, 2008 7:11 pm Post subject: |
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| toaddub wrote: | | I think the problem applies to detention of external burners only. I don't have a problem either as I have 2 internal burners and running XP Pro SP3. Don't know if other users having problem are running Vista or not. |
Well you may be on to something !
If you look at all the logs I pasted on the bug site, they are all Vista Systems...
One test I was going to do was this:
| Quote: | | Loaded DLL "C:\Program Files\VSO\ConvertX\3\vso_hwe.dll" [3.1.1.389] |
Install build 92, and confirm the burner is missing (Who ever has the issue) then just replace the vso_hwe.dll with .382 and start ConvertXtoDVD, and it should it see.
I will update the bug report, stating it seems to be on Vista Only.
I have XP SP3 so no problems at all !
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Finnius
Joined: 26 May 2007
Posts: 39
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| Posted: Sat Nov 22, 2008 7:13 pm Post subject: |
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| i can test that right now if i had a link to that .dll |
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Finnius
Joined: 26 May 2007
Posts: 39
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| Posted: Sat Nov 22, 2008 7:45 pm Post subject: |
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UPDATE: decided to try Cougar's suggestion:
1. Uninstalled latest version 3.2.9.94
2. Checked "program files"...no VSO folder remaining.
3. Removed VSO folder manually from Appdata/Roaming
4. Used CCleaner to wipe registry
5. Installed 3.2.9.94 - result: no drive discovered
6. copied over "vso_hwe.dll" (3.0.2.382)
7. Ran ConvertX...DRIVE DISCOVERED
2008-11-22 14:40:32 Info 34 Menu templates loaded.
2008-11-22 14:40:30 Info BURN: 1 writer(s) found.
2008-11-22 14:40:30 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\3\vso_hwe.dll" [3.0.2.382]
2008-11-22 14:40:30 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2008-11-22 14:40:30 Info BURN: Drive has IDE-ATAPI physical interface
2008-11-22 14:40:30 Info BURN: New Drive selected : 1:0:0 - TSSTcorp CD/DVDW SH-S182D SB07 [E] (Ide)
2008-11-22 14:40:30 Info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2008-11-22 14:40:30 Info Supported instruction set: sse2
2008-11-22 14:40:30 Info Tuning Performances for Intel(R) Pentium(R) 4 CPU 3.20GHz with 2 logical core(s)
2008-11-22 14:40:30 Info System default language : English (United States)
2008-11-22 14:40:30 Info User default language : English (United States)
2008-11-22 14:40:30 Info Version : 3.2.9.94
2008-11-22 14:40:30 Info ExeName : C:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exe
2008-11-22 14:40:30 Info OS : Microsoft Vista Professional (build 6002) with Service Pack 2, v.105 6.0
2008-11-22 14:40:27 ---- ******************** Log session start 2008-11-22 14:40:27.882 PID 3268********************
2008-11-22 14:39:53 ---- ******************** Log session stop 2008-11-22 14:39:53.767 PID 220********************
2008-11-22 14:39:50 Info 34 Menu templates loaded.
2008-11-22 14:39:48 Info Version is up to date
2008-11-22 14:39:47 Warning BURN: No writer found. Only ISO image destination is available
2008-11-22 14:39:47 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\3\vso_hwe.dll" [3.1.1.389]
2008-11-22 14:39:47 Info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2008-11-22 14:39:47 Info Supported instruction set: sse2
2008-11-22 14:39:47 Info Tuning Performances for Intel(R) Pentium(R) 4 CPU 3.20GHz with 2 logical core(s)
2008-11-22 14:39:46 Info System default language : English (United States)
2008-11-22 14:39:46 Info User default language : English (United States)
2008-11-22 14:39:46 Info Version : 3.2.9.94
2008-11-22 14:39:46 Info ExeName : C:\Program Files\VSO\ConvertX\3\ConvertXtoDVD.exe
2008-11-22 14:39:46 Info OS : Microsoft Vista Professional (build 6002) with Service Pack 2, v.105 6.0
2008-11-22 14:39:43 ---- ******************** Log session start 2008-11-22 14:39:43.671 PID 220******************** |
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toaddub
Joined: 26 Jan 2008
Posts: 619
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| Posted: Sat Nov 22, 2008 8:21 pm Post subject: |
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| Is this burner internal or external? If internal, then I guess it may be Vista related. |
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Clueless
Joined: 01 May 2008
Posts: 153
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| Posted: Sun Nov 23, 2008 12:50 am Post subject: |
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| cougar_ii wrote: | | If you look at all the logs I pasted on the bug site, they are all Vista Systems... |
| cougar_ii wrote: | I will update the bug report, stating it seems to be on Vista Only.
I have XP SP3 so no problems at all ! |
I have already mentioned it in the other thread I started when I first saw the problem but I am using XP. I had not posted the log which is why you would have missed it. |
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dskiff
Joined: 22 Nov 2008
Posts: 8
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| Posted: Sun Nov 23, 2008 4:33 pm Post subject: |
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| Just an update. I had the problem with drive recognition. I am running XP Pro SR3 with all updates. Using the latest beta version of Convertex and of DVDFAB all but one of my external drives do not appear. The internal drives do appear. Tried this on two computers. Copying the .82 version of the vso DLL to both DVDFAB and Convertex then causes the drives to all appear. I can not comment on this using VISTA. |
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lapinou
Joined: 22 Aug 2006
Posts: 443
Location: France
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| Posted: Sun Nov 23, 2008 4:39 pm Post subject: |
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please send by private message a way to contact you directly, I would like to use a remote assistance tool to see the problem by myself and be able to adress it.
( post your MSN / Yahoo / Skype or any other way to contact us ) |
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dskiff
Joined: 22 Nov 2008
Posts: 8
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| Posted: Mon Nov 24, 2008 8:17 pm Post subject: |
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| lapinou wrote: | please send by private message a way to contact you directly, I would like to use a remote assistance tool to see the problem by myself and be able to adress it.
( post your MSN / Yahoo / Skype or any other way to contact us ) |
Updated Beta DLL posted under DVDFAB forum did the trick. I can now see all my external drives uding Convertes and DVDFAB. Quick Work! |
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lapinou
Joined: 22 Aug 2006
Posts: 443
Location: France
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tinku
Joined: 12 Aug 2008
Posts: 40
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| Posted: Mon Nov 24, 2008 10:56 pm Post subject: |
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ConvertXtoDVD beta 3.2.9.94c version :
I have Auto start playback ticked yet it created a menu.. and goes to that menu when inserting a DVD in my player.
tink |
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Cougar_II
VSO Fanatic
Joined: 04 Apr 2007
Posts: 4495
Location: Québec, Canada
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| Posted: Mon Nov 24, 2008 11:49 pm Post subject: |
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| tinku wrote: | ConvertXtoDVD beta 3.2.9.94c version :
I have Auto start playback ticked yet it created a menu.. and goes to that menu when inserting a DVD in my player.
tink |
Hi,
Can we see the conversion log, what template did you test with ?
Worked for me, with Black Mirror (with video)
| Quote: | 2008-11-24 18:51:27 ---- ******************** Log session stop 2008-11-24 18:51:27.650 PID 2376********************
2008-11-24 18:51:24 ---- ***************** Encoding end **********************
2008-11-24 18:51:22 Info Total size 100 Mb., Target size DVD5 4300 Mb., Occupation 2.35%
2008-11-24 18:51:22 Info Conversion completed in 00:02:38
2008-11-24 18:51:22 Info Rendering rate: 1.06 x Realtime
2008-11-24 18:51:22 Info DVD duration (incl. menus) 00:02:49 (~ 169 sec.) - rendering time 00:02:38
2008-11-24 18:51:08 Info Generated duration 153.08 sec., expected 153.14 sec.
2008-11-24 18:50:42 Info P-SDT buffer Underflow 1 times, 1140 bytes peak
2008-11-24 18:50:42 Info 3 frames duplicated
2008-11-24 18:48:44 Info Audio settings: AC-3, 5.1 Channels
2008-11-24 18:48:44 Info Output Stream #2 (AUDIO) [Level at 45%] - ac3, 48000 Hz, 5.1, s16, 448 kb/s
2008-11-24 18:48:44 Info Output Stream #1 (VIDEO) - mpeg2video, yuv420p, 704x480 [PAR 40:33 DAR 16:9], q=1-31, 8884 kb/s, frame compensation: 30.000 -> 29.97 Fps
2008-11-24 18:48:44 Info Video processing: Fast bilinear resampler (607*338)->(704*476)
2008-11-24 18:48:44 Info Video processing: Pad (Left:0 - Top:2 - Right:0 - Bottom:2)
2008-11-24 18:48:44 Info Video processing: Crop (Left:2 - Top:0 - Right:2 - Bottom:1)
2008-11-24 18:48:44 Info Chapter sequences require 299 Mb. temp space
2008-11-24 18:48:44 ---- ************ Source file #1 END DETAILS ************
2008-11-24 18:48:44 Info AUDIO Stream #2 : Audio: mp3, 44100 Hz, mono, s16, 64 kb/s
2008-11-24 18:48:44 Info VIDEO Stream #1 : Video: vp6f, yuv420p, 611x339, 30.00 FPS
2008-11-24 18:48:44 Info Audio/Video file with 2 stream(s) - Playback order:1 - Queue:0
2008-11-24 18:48:44 Info D:\Files\100 - Le Boxeur 2.flv
2008-11-24 18:48:44 ---- *********** Source file #1 BEGIN DETAILS ***********
2008-11-24 18:48:44 Info Video bitrate has been set to maximum possible value for DVD specifications. Target size may not be reached.
2008-11-24 18:48:44 Info Video bitrate 0/8884/9352 Kbps (min/avg/max)
2008-11-24 18:48:44 Info OUTPUT ==> Resolution: BROADCAST D1 [704*480], Format: NTSC, Aspect ratio: 16:9
2008-11-24 18:48:44 ---- *
2008-11-24 18:48:44 ---- ======================= TITLESET #1 =======================
2008-11-24 18:48:44 ---- *
2008-11-24 18:48:44 Info 2 Stream(s) found - est. duration 00:02:17.136, reference 00:02:17.136
2008-11-24 18:48:44 Info Opening file "D:\Files\100 - Le Boxeur 2.flv"
2008-11-24 18:48:44 Info Project size 4.17 Gb. (7.45 Mb. audio - 4.15 Gb. video)
2008-11-24 18:48:44 Info [ ] Don't fix audio gaps
2008-11-24 18:48:44 Info [ ] Engine Log
2008-11-24 18:48:44 Info Encoding quality: High
2008-11-24 18:48:44 ---- ****************** Encoding begin *******************
2008-11-24 18:48:43 ---- **************** Menu settings end ******************
2008-11-24 18:48:43 Info [ ] Don't create title menu for single video
2008-11-24 18:48:43 Info [x] Return to title menu after titleset playback
2008-11-24 18:48:43 Info [x] Skip root menu initially
2008-11-24 18:48:43 Info [x] Play titles one after the other
2008-11-24 18:48:43 Info [ ] Loop playback
2008-11-24 18:48:43 Info [x] Auto-start playback
2008-11-24 18:48:43 Info Template: Black Mirror with video, contains 4 page(s), 17 customizable element(s)
2008-11-24 18:48:43 ---- *************** Menu settings begin *****************
2008-11-24 18:48:43 ---- **************** Burn settings end ******************
2008-11-24 18:48:43 Info Default speed selected: 4x
2008-11-24 18:48:43 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2008-11-24 18:48:43 Info BURN: Drive has IDE-ATAPI physical interface
2008-11-24 18:48:43 Info BURN: New Drive selected : 1:0:0 - _NEC DVD_RW ND-3550A 1.07 [H] (Ide)
2008-11-24 18:48:43 Info [ ] Delete DVD folder after burn complete
2008-11-24 18:48:43 Info [x] Don't eject disc or open DVD folder in explorer, after burn complete
2008-11-24 18:48:43 Info SAO setting: Automatic
2008-11-24 18:48:43 Info [ ] Add original files to DVD (if possible)
2008-11-24 18:48:43 Info [ ] Burn result to DVD
2008-11-24 18:48:43 ---- **************** Burn settings begin ****************
2008-11-24 18:48:12 Info 34 Menu templates loaded.
2008-11-24 18:48:10 Info BURN: 2 writer(s) found.
2008-11-24 18:48:10 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\3\vso_hwe.dll" [3.1.2.391]
2008-11-24 18:48:10 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2008-11-24 18:48:10 Info BURN: Drive has IDE-ATAPI physical interface
2008-11-24 18:48:10 Info BURN: New Drive selected : 1:0:0 - _NEC DVD_RW ND-3550A 1.07 [H] (Ide)
2008-11-24 18:48:10 Info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2008-11-24 18:48:10 Info Supported instruction set: sse3
2008-11-24 18:48:10 Info Tuning Performances for Intel(R) Pentium(R) 4 CPU 3.20GHz with 2 logical core(s)
2008-11-24 18:48:09 Info System default language : English (United States)
2008-11-24 18:48:09 Info User default language : English (United States)
2008-11-24 18:48:09 Info Version : 3.2.9.94
2008-11-24 18:48:09 Info ExeName : C:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exe
2008-11-24 18:48:09 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2008-11-24 18:48:07 ---- ******************** Log session start 2008-11-24 18:48:07.900 PID 2376******************** |
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joleca7
Joined: 10 May 2008
Posts: 34
Location: Denver, Colorado
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| Posted: Tue Nov 25, 2008 8:34 am Post subject: |
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Nope, have an internal burner NEC DVD+RW ND-1000A 1.01 (yes its old, but works fine).
Am running Vista Ultimate though.. Have only had the problem since 3.2.6.86 beta.. overwrote overwrote v3.1.1.389 with v3.0.2.382 (from last official version) and back in business. Haven't installed new .dll referenced above yet, but will advise as soon as I do.
| toaddub wrote: | | I think the problem applies to detention of external burners only. I don't have a problem either as I have 2 internal burners and running XP Pro SP3. Don't know if other users having problem are running Vista or not. |
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Last edited by joleca7 on Tue Nov 25, 2008 8:39 am; edited 1 time in total |
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lapinou
Joined: 22 Aug 2006
Posts: 443
Location: France
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| Posted: Tue Nov 25, 2008 8:39 am Post subject: |
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| ok but keeping an old version is not a solution, can you confirm with the new burning dll released in the forum ? |
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joleca7
Joined: 10 May 2008
Posts: 34
Location: Denver, Colorado
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| Posted: Tue Nov 25, 2008 8:41 am Post subject: |
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Just downloaded... will advise shortly.
| lapinou wrote: | | ok but keeping an old version is not a solution, can you confirm with the new burning dll released in the forum ? |
and..... SUCCESS!!!
2008-11-25 01:48:08 Info 51 Menu templates loaded.
2008-11-25 01:47:57 Info BURN: 1 writer(s) found.
2008-11-25 01:47:57 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\3\vso_hwe.dll" [3.1.2.391]
2008-11-25 01:47:57 Info BURN: Compatible media types : DVD+R, DVD+RW, CD-R, CD-RW
2008-11-25 01:47:57 Info BURN: Drive has IDE-ATAPI physical interface
2008-11-25 01:47:57 Info BURN: New Drive selected : 1:1:0 - _NEC DVD+RW ND-1000A 1.01 [G] (Ide)
2008-11-25 01:47:57 Info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2008-11-25 01:47:53 Info Supported instruction set: sse3
2008-11-25 01:47:53 Info Tuning Performances for Intel(R) Pentium(R) 4 CPU 3.20GHz with 2 logical core(s)
2008-11-25 01:47:51 Info System default language : English (United States)
2008-11-25 01:47:51 Info User default language : English (United States)
2008-11-25 01:47:51 Info Version : 3.2.9.94
2008-11-25 01:47:51 Info ExeName : C:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exe
2008-11-25 01:47:51 Info OS : Microsoft Vista Professional (build 6001) with Service Pack 1 6.0
2008-11-25 01:47:40 ---- ******************** Log session start 2008-11-25 01:47:40.854 PID 5936********************
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Clueless
Joined: 01 May 2008
Posts: 153
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| Posted: Tue Nov 25, 2008 10:13 am Post subject: |
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The new dll works for me as well 
Thanks a lot lapinou |
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tinku
Joined: 12 Aug 2008
Posts: 40
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| Posted: Wed Nov 26, 2008 12:33 am Post subject: |
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| Quote: | ConvertXtoDVD beta 3.2.9.94c version :
I have Auto start playback ticked yet it created a menu.. and goes to that menu when inserting a DVD in my player. |
Sorry guys disregard this post above, the problem turned out to be my DVD Player the DVDs motor had to be replaced today, I noticed that it was taking longer to spin up and kept skipping... for some reason when the dvd was playing too slow the menu appeared.. that is until it refused to play DVDs all together...
It would continue to play VCDs without problems, they must play at a different speed, Im not technically minded when it comes to DVD players so.........
Strange how the menu appeared like that though, the same DVD now playing with a fixed dvd player doesn't show the menu...
So even though you select Auto play from convertx menu it still render
that menu but skips it when playing the disk, is that right ???
cheers
tink |
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Cougar_II
VSO Fanatic
Joined: 04 Apr 2007
Posts: 4495
Location: Québec, Canada
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| Posted: Wed Nov 26, 2008 12:51 am Post subject: |
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| tinku wrote: |
So even though you select Auto play from convertx menu it still render
that menu but skips it when playing the disk, is that right ???
cheers
tink |
Yes, all menus are still rendered, just skipped.
So with [X] Autostart, [X] Play one after an other and [X] Loop, you can watch all your movies without ever seing 1 menus, but they are still all there.
You can see them on request when using your DVD remote.
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Finnius
Joined: 26 May 2007
Posts: 39
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| Posted: Fri Nov 28, 2008 8:25 pm Post subject: |
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All good on my end after the latest update. Good job, DEVS !
2008-11-28 15:23:04 Info 34 Menu templates loaded.
2008-11-28 15:23:04 Info Version is up to date
2008-11-28 15:23:02 Info BURN: 1 writer(s) found.
2008-11-28 15:23:02 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\3\vso_hwe.dll" [3.1.2.391]
2008-11-28 15:23:02 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2008-11-28 15:23:02 Info BURN: Drive has IDE-ATAPI physical interface
2008-11-28 15:23:02 Info BURN: New Drive selected : 1:0:0 - TSSTcorp CD/DVDW SH-S182D SB07 [E] (Ide)
2008-11-28 15:23:02 Info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2008-11-28 15:23:02 Info Supported instruction set: sse2
2008-11-28 15:23:02 Info Tuning Performances for Intel(R) Pentium(R) 4 CPU 3.20GHz with 2 logical core(s)
2008-11-28 15:23:01 Info System default language : English (United States)
2008-11-28 15:23:01 Info User default language : English (United States)
2008-11-28 15:23:01 Info Version : 3.3.0.96
2008-11-28 15:23:01 Info ExeName : C:\Program Files\VSO\ConvertX\3\ConvertXtoDVD.exe
2008-11-28 15:23:01 Info OS : Microsoft Vista Professional (build 6001) with Service Pack 1 6.0
2008-11-28 15:22:59 ---- ******************** Log session start 2008-11-28 15:22:59.670 PID 308******************** |
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