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Claire
VSO Team Member
Joined: 02 Apr 2007
Posts: 1681
Location: France
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 Posted: Tue Apr 29, 2008 1:36 pm Post subject: How to completely uninstall ConvertXtoDVD |
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Hello,
Want to completely unistall ConvertXtoDVD to have a fresh reinstall? To avoid a problem or crash that cannot be explained?
Or want to get ride completely of an old version?
Use this tool to completely remove any trace of ConvertXtoDVD or any VSO product on your computer:
Get CleanVSO Tool
Last edited by Claire on Wed May 07, 2008 1:13 pm; edited 1 time in total |
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Wizard70
Joined: 30 Mar 2008
Posts: 19
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| Posted: Thu May 01, 2008 5:26 pm Post subject: |
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You need a seperate program to uninstall this thing ?
Interesting !  |
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Cougar_II
VSO Fanatic
Joined: 04 Apr 2007
Posts: 4493
Location: Québec, Canada
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| Posted: Thu May 01, 2008 7:22 pm Post subject: |
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| Wizard70 wrote: | You need a seperate program to uninstall this thing ?
Interesting ! |
Hi,
The tool does 2 things:
1- Uninstall, the same as if you did it manually.
2- Deletes the 2 registry keys associated with ConvertXtoDVD.
Several users have no idea how to go to the registry or are scared blue of accessing it !
When you select [X] Settings it does just that, delete those 2 keys.
So you end up with a 100% clean uninstall.
Needed sometimes when some keys get corrupted and causes issues.
Removing those keys fixed a few weird problems.
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Wizard70
Joined: 30 Mar 2008
Posts: 19
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| Posted: Fri May 02, 2008 12:07 am Post subject: |
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| Thanks for clarifying cougar, but why doesn't the default uninstaller take care of the registry entries ? |
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Cougar_II
VSO Fanatic
Joined: 04 Apr 2007
Posts: 4493
Location: Québec, Canada
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| Posted: Fri May 02, 2008 12:35 am Post subject: |
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Hi,
That's something VSO would need to answer.
But 1 advantage not to delete those keys, if if you decide to uninstall it, then reinstall it, you will not loose your registration key, and all your settings.
1 disadvantage, the registry is probably full of stuff not needed from multiple software when uninstalled.
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Naka
Joined: 29 May 2008
Posts: 3
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| Posted: Thu May 29, 2008 5:31 pm Post subject: Can't delete theHKEY_CURRENT_USER\Software\VSO\ConvertXtoDVD |
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Hi, I was having problems in saving the settings in my ConvertXtoDVD on Windows Vista, kept receiving a message that a folder could not be created to save them, then I've decided to uninstall and reinstall everything.
The VSO Cleaner was not able to delete the
HKEY_CURRENT_USER\Software\VSO\ConvertXtoDVD, so I've tried to delete it manually, but I also was not able to, kept receiving an error message, even after setting permission to erase and modify the key. I can't rename it either.
What should I do? Is it a problem with the Regedit from Vista? |
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Phil
VSO Team Member
Joined: 14 May 2007
Posts: 1241
Location: Germany
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| Posted: Thu May 29, 2008 5:40 pm Post subject: |
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That sounds weird...
Are you running regedit with admin privileges, i.e. do you have a UAC prompt when launching it?
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Naka
Joined: 29 May 2008
Posts: 3
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| Posted: Thu May 29, 2008 11:14 pm Post subject: |
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Yes, I´m running it with admin privileges and with UAC turned off.
Funny is that when I had the XP I never had any problem with the program, think I´m gonna have to switch back to Windows XP.  |
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Phil
VSO Team Member
Joined: 14 May 2007
Posts: 1241
Location: Germany
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| Posted: Thu May 29, 2008 11:39 pm Post subject: |
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The only thing I could think of is some security software preventing you from deleting the key.
If you have anything like that installed, try disabling it and also Windows Defender...
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Naka
Joined: 29 May 2008
Posts: 3
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| Posted: Sat May 31, 2008 3:14 am Post subject: |
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Hey, I finally did it. I deleted the key after disabling all security softwares and setting admin privileges to every subfolder in the key (had to delete one by one, kinda backwards). Reinstalled the program and everything's working fine now.
Thanks for the help. |
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Clueless
Joined: 01 May 2008
Posts: 153
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| Posted: Sat May 31, 2008 10:11 am Post subject: |
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| Naka wrote: | | Hey, I finally did it. |
Good to see you've got it sorted out. I don't think this is a Vista/XP thing though. I use XP but have had similar problems in the past with other software. The registry keys display as having the right security permissions but they don't (why this happens is a mystery to me) but just manually re-entering the permissions on the key using Regedit fixed the problem for me. |
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Walker1
Joined: 14 Jul 2008
Posts: 8
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| Posted: Wed Jul 16, 2008 1:55 pm Post subject: |
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| Clueless wrote: | | Naka wrote: | | Hey, I finally did it. |
Good to see you've got it sorted out. I don't think this is a Vista/XP thing though. I use XP but have had similar problems in the past with other software. The registry keys display as having the right security permissions but they don't (why this happens is a mystery to me) but just manually re-entering the permissions on the key using Regedit fixed the problem for me. |
I have Vista Home Premium on 1 PC & XP-Home on the other. Vista does have some weird quirks and at times I have to use the XP pc to get a task done as Vista has a problem.
On another note I was having problems with the program turning my DVD blanks into ash trays & false error messages. I de-installed the program using the control panel/programs and then reinstalled the software.
As of today I have not had anymore problems with burning discs and they all play fine. |
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