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VSO Software Forum CD, DVD, Blu-ray Burning Software, Video Converter, AVI to DVD, Photo Slideshow, DVD Copy
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Cougar_II VSO Fanatic

Joined: 04 Apr 2007 Posts: 4496 Location: Québec, Canada
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Posted: Wed Dec 26, 2007 3:05 pm Post subject: |
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HI,
I did see you log yesterday, sorry for not answering.
I did search for a firmware upgrade for your burner but didn't find one.
Other than try a burn at x2.4 I have no idea why it's crashing like that.
Is this a new problem ? Does this all the time now ?
Did something change on your PC ? A new software was installed ?
Maybe there's a corrupt registry key that can do this, I would personally try a 100% clean installation if it was me.
Other ideas people ?
_________________ VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
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shaqsdad
Joined: 26 Dec 2007 Posts: 4
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Posted: Wed Dec 26, 2007 9:12 pm Post subject: |
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I tried a clean reinstallation but it came back with write error at 30624 (16) - code 04 44 90 (hardware error):
crash log: 26/12/2007 21:08:58 info Media removed. Burning layer not ready to write
26/12/2007 21:08:24 error Write error at 30624 (16) - Code 04 44 90 [Hardware error]
26/12/2007 21:07:21 info Lead-in burning time (mS) 1
26/12/2007 21:07:20 info Write started 1425536 sectors to write
26/12/2007 21:07:20 info Writing speed requested x4.0, effective x4.0
26/12/2007 21:07:20 info Available write speed: 8x, 4x
26/12/2007 21:07:20 info Media ID: MCC-004-00
26/12/2007 21:07:20 info Media type: DVD+R
26/12/2007 21:07:20 info Ultra DMA mode 2 (ATA33)
26/12/2007 21:07:20 info Scanned files #8, folder #2 - total size 2918404096 b. (2.72 Gb.)
26/12/2007 21:07:20 info Inserted media type : DVD+R
26/12/2007 21:07:20 info Write started
26/12/2007 21:07:19 info Media name: "I.Am.Legend.PROPER.DVDSCR.XviD"
26/12/2007 21:07:19 info Burned folder: "C:\Documents and Settings\foley adigun\My Documents\ConvertXtoDVD\I.Am.Legend.PROPER.DVDSCR.XviD"
26/12/2007 21:07:04 info New media inserted. Burning layer is ready to write
26/12/2007 21:03:42 info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
26/12/2007 21:03:42 info New Drive selected : 1:0:0 - HL-DT-ST DVD-RW GWA-4082N CB03 [D] (Ide)
26/12/2007 21:01:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
26/12/2007 21:01:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
26/12/2007 21:01:31 info Version 2.2.3.258
26/12/2007 21:01:31 info ExeName : "C:\Program Files\VSO\ConvertXtoDVD\ConvertXtoDVD.exe"
26/12/2007 21:01:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
26/12/2007 21:01:29 info ******************** Report session started ********************
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Björn
Joined: 29 Dec 2007 Posts: 1 Location: UK
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Posted: Sat Dec 29, 2007 10:42 pm Post subject: |
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I don't get any subtitles in the output, but everything appears to work fine. As input I use a .TS file captured on a Humax PVR-9200T from the BBC.
Log:
29/12/2007 15:08:27 info ********** Report session closed ***********
29/12/2007 15:08:23 info Media removed. Burning layer not ready to write
29/12/2007 15:08:19 info Folder C:\Documents and Settings\Bjorn\My Documents\ConvertXtoDVD\20070908 2259 i7Remember That Nig\ has been removed
29/12/2007 15:08:19 info Finalization Time 00:01:37 - Total completion time 00:03:07
29/12/2007 15:06:41 info Write finished in 00:01:29 - Finalization start here. Avg. burn rate 3.10
29/12/2007 15:05:57 info Lead-in burning time (mS) 0
29/12/2007 15:05:11 info Write started 171216 sectors to write
29/12/2007 15:05:11 info Init success: DVD-R SAO
29/12/2007 15:05:11 info Writing speed requested x8.0, effective x8.0
29/12/2007 15:05:11 info Available write speed: 8x, 6x, 4x
29/12/2007 15:05:11 info Media ID: CMC MAG. AE1
29/12/2007 15:05:11 info Media type: DVD-R
29/12/2007 15:05:11 info Ultra DMA mode 4 (ATA66)
29/12/2007 15:05:10 info Scanned files #5, folder #2 - total size 349532160 b. (333 Mb.)
29/12/2007 15:05:10 info Inserted media type : DVD-R
29/12/2007 15:05:10 info Write started
29/12/2007 15:05:10 info --------------Encoding end--------------
29/12/2007 15:05:10 info Media name: "My DVD"
29/12/2007 15:05:10 info Burned folder: "C:\Documents and Settings\Bjorn\My Documents\ConvertXtoDVD\20070908 2259 i7Remember That Nig\"
29/12/2007 15:05:03 info New media inserted. Burning layer is ready to write
29/12/2007 14:50:38 info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
29/12/2007 14:50:38 info New Drive selected : 0:0:0 - LITE-ON DVDRW SHW-16H5S LS0W [D] (Ide)
29/12/2007 14:50:38 info Total size in built folder 333 Mb., Target size DVD5 4400 Mb., Occupation 7.58%
29/12/2007 14:50:38 info Conversion completed in 00:03:22
29/12/2007 14:50:37 warning Estimated Duration of the video was inaccurate. Output size may greatly differ from target size.
29/12/2007 14:50:37 info Generated duration 591.84 sec., expected 3956.72 sec.
29/12/2007 14:50:37 info P-SDT buffer Underflow 1 times, 48 bytes peak
29/12/2007 14:50:37 info 16 frames duplicated
29/12/2007 14:47:15 info Stream #3 Sync. delay : 0.00 ms
29/12/2007 14:47:15 info Stream #1 Sync. delay : 674.16 ms
29/12/2007 14:47:15 info Stream #0 Sync. delay : 0.00 ms
29/12/2007 14:47:15 info Output Stream#3 - Subtitle: dvdsub, 64 kb/s
29/12/2007 14:47:15 info Output Stream#2 - Audio: ac3, 48000 Hz, stereo, 192 kb/s (Discard)
29/12/2007 14:47:15 info Output Stream#1 - Audio: ac3, 48000 Hz, stereo, 192 kb/s, no automatic gain control
29/12/2007 14:47:15 info Output Stream#0 - Video: mpeg2video, yuv420p, 720x576, q=2-31, 8616 kb/s
29/12/2007 14:47:15 info Video Stream #0 framerate : 25.00 Fps (source 25.00 Fps), no pulldown
29/12/2007 14:47:15 info No pulldown: Frame duplication/removal will be used.
29/12/2007 14:47:15 info Video source original frame rate: 25.00
29/12/2007 14:47:15 info Output resolution: FULL D1 [720*576]
29/12/2007 14:47:15 info PAL 25 FPS output format set automatically
29/12/2007 14:47:15 info Widescreen (16:9) set automatically
29/12/2007 14:47:15 info Video bitrate 0/8616/8616 Kbps (min/avg/max)
29/12/2007 14:47:15 info Converting "C:\Documents and Settings\All Users\Documents\My Videos\downloads\20070908 2259 i7Remember That Nig.ts"
29/12/2007 14:47:15 info ----------------Title #1----------------
29/12/2007 14:47:15 info Video bitrate has been set to maximum possible value for DVD specifications. Target size may not be reached.
29/12/2007 14:47:15 info Project size 4.3 Gb. (184 Mb. audio - 4.1 Gb. video)
29/12/2007 14:47:15 info Stream #3 - Subtitle: dvbsub
29/12/2007 14:47:15 warning Stream #2 (audio): Cannot get # of channels, assuming 2
29/12/2007 14:47:15 info Stream #2 - Audio: mp3
29/12/2007 14:47:15 info Stream #1 - Audio: mp2, 48000 Hz, stereo, 256 kb/s
29/12/2007 14:47:15 info Stream #0 - Video: mpeg2video, yuv420p, 720x576, 15000 kb/s
29/12/2007 14:47:15 info 4 Stream(s) found - est. duration 01:05:56.720
29/12/2007 14:47:15 info Opening file "C:\Documents and Settings\All Users\Documents\My Videos\downloads\20070908 2259 i7Remember That Nig.ts"
29/12/2007 14:47:11 info [X] Don't fix audio gaps
29/12/2007 14:47:11 info [ ] Engine Log
29/12/2007 14:47:11 info Encoder quality: 50%
29/12/2007 14:47:11 info --------------Encoding begin--------------
29/12/2007 14:47:11 info --------------Menu settings end--------------
29/12/2007 14:47:11 info [ ] Menu
29/12/2007 14:47:11 info --------------Menu settings begin--------------
29/12/2007 14:47:11 info --------------Default burn settings end--------------
29/12/2007 14:47:11 info Default speed selected: Max
29/12/2007 14:47:11 info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
29/12/2007 14:47:11 info New Drive selected : 0:0:0 - LITE-ON DVDRW SHW-16H5S LS0W [D] (Ide)
29/12/2007 14:47:11 info [X] Delete files after burn complete
29/12/2007 14:47:11 info [ ] Don't eject after burn complete
29/12/2007 14:47:11 info [ ] Prefer SAO for DVD-R
29/12/2007 14:47:11 info [ ] Include originals
29/12/2007 14:47:11 info [X] Burn result to DVD
29/12/2007 14:47:11 info --------------Default burn settings begin--------------
29/12/2007 14:45:54 info User default language : 2057 (0x0809h) - English (United Kingdom)
29/12/2007 14:45:54 info System default language : 1033 (0x0409h) - English (United States)
29/12/2007 14:45:54 info Version 2.2.3.258
29/12/2007 14:45:54 info ExeName : "C:\Program Files\VSO\ConvertXtoDVD\ConvertXtoDvd.exe"
29/12/2007 14:45:54 info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
29/12/2007 14:45:53 info ******************** Report session started ********************
Neither a hardware DVD player, or software DVD players, or just playing the .VOB files will show any subtitles.
Viewing the original .TS file in VLC Player shows the subtitles just fine.
Getting DVB subtitles to work correctly would be a most major improvement to this product for me.
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pasi
Joined: 15 Jan 2008 Posts: 6
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Posted: Tue Jan 15, 2008 1:27 pm Post subject: help,can i move subtitles? |
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hello,is there any way to move subtitles to the black area cause i do not want them in the movie.i try to decrease "vertical" but the subtitles disappeared from the preview window!
please anyone?
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kerck
Joined: 22 Jan 2008 Posts: 1
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Posted: Tue Jan 22, 2008 2:14 am Post subject: Re: help,can i move subtitles? |
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| pasi wrote: | hello,is there any way to move subtitles to the black area cause i do not want them in the movie.i try to decrease "vertical" but the subtitles disappeared from the preview window!
please anyone?  |
+ How to move subtitles to the black area.
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Newbie
Joined: 09 Feb 2008 Posts: 1
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Posted: Sat Feb 09, 2008 12:49 pm Post subject: |
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Hi.
How on earth can i add subtitles to my movies? It always gives me this kind of answer:
9.02.2008 10:48:13 warning Skipping subtitle file "Enemy of the State.srt". Reason: Empty or unsupported format
9.02.2008 10:48:04 warning Skipping subtitle file "Dirty Deeds 2005 Dvdrip Xvid-Imbt Svcdplaza.sub". Reason: Empty or unsupported format
9.02.2008 10:47:42 warning Skipping subtitle file "Dirty Deeds 2005.srt". Reason: Empty or unsupported format
9.02.2008 10:47:42 warning Skipping subtitle file "Dirty Deeds 2005 Dvdrip Xvid-Imbt Svcdplaza.sub". Reason: Empty or unsupported format
9.02.2008 10:47:26 warning Skipping subtitle file "Anacondas.(2004).DVDRiP.XViD-KJS.sub". Reason: Empty or unsupported format
9.02.2008 10:24:43 warning Skipping subtitle file "Alvin and the Chipmunks.srt". Reason: Empty or unsupported format
9.02.2008 10:18:30 warning Skipping subtitle file "AlvinandtheChipmunks.srt". Reason: Empty or unsupported format
9.02.2008 10:17:12 warning Skipping subtitle file "AlvinandtheChipmunks.srt". Reason: Empty or unsupported format
9.02.2008 10:16:05 warning Skipping subtitle file "AlvinandtheChipmunks.sub". Reason: Empty or unsupported format
I really don't understand, what am I doing wrong?
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vso_try
Joined: 26 Nov 2007 Posts: 10
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Posted: Mon Feb 18, 2008 12:57 am Post subject: |
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I just can't make this work so I think I am going to post what I did and maybe someone can spot the problem:
Add video file (no subtitles) --> click on "subtitle" --> add .ass file --> error message: skip subtitle file. reason: "empty or unsupported format" --> move .ass file to the same folder as video file. The folder, the video file, and the .ass file all have the same file name, except the extension. --> add video file again --> still get that error message --> click "convert" --> a video file WITHOUT subtitles.
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Mon Feb 18, 2008 10:04 am Post subject: |
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vso_try, what version are you using?
Try and get different subtitles for your file this maybe be easier than working with the current ones you have.
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vso_try
Joined: 26 Nov 2007 Posts: 10
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Posted: Mon Feb 18, 2008 11:56 pm Post subject: |
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| Claire wrote: | vso_try, what version are you using?
Try and get different subtitles for your file this maybe be easier than working with the current ones you have. |
I am using 2.2.3.258. I guess I will have to have different subtitle files, then. Where can I download update for this version?
There is another issue, not related with the problem above. ConvertXtoDVD can't keep subtitles in mkv files. After I convert mkv files, the subtitles disappear. When I add mkv video file with subtitles (not separate file) to convert, it always shows that there is no external or internal subtitles. No error message, just no subtitles. I guess it can't detect it. Unless I have a subtitles file seperate from the vidoe file, like an .ass file, that works. Any mkv video file with subtitles just doesn't work. Is there a way to fix this?
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JoeB
Joined: 02 Jul 2007 Posts: 2871 Location: Canada
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Posted: Tue Feb 19, 2008 2:35 am Post subject: |
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| vso_try wrote: | | I am using 2.2.3.258. I guess I will have to have different subtitle files, then. Where can I download update for this version? |
The latest update for version 2.2.3.258 is on the VSO site. Or did you mean where do you find more subtitles to update the subtitle you have? The site I use most for searching subtitles is here:
http://www.opensubtitles.com/en
Sorry, I can help you with the problem you're having with subtitles within your mkv files.
Regards,
JoeB
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vso_try
Joined: 26 Nov 2007 Posts: 10
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Posted: Fri Feb 22, 2008 12:57 am Post subject: |
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| JoeB wrote: | The latest update for version 2.2.3.258 is on the VSO site.
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That was the first place I check but I couldn't find it.
Sorry about this. I just check and figure this out. Thank you.
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kirok
Joined: 22 Mar 2008 Posts: 1
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Posted: Sat Mar 22, 2008 1:50 pm Post subject: |
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| No color!! I hope someone can help me with this. I've tried every combination of numbers in the "color-contrast" box, but the only things I can change are the outline, shadow and back. The color stays as a dullish brown which is nearly impossible to read. I've tried all settings including default. Thanks in advance.
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Tue Mar 25, 2008 10:21 am Post subject: |
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Hello,
Did you convert and burn the project?
What format are your subtitles ?
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ijamal
Joined: 11 May 2008 Posts: 7
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Posted: Sun May 11, 2008 9:14 pm Post subject: Arabic font |
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I'm using convertxtodvd ver 2.2
I've been trying to add arabic subtitles but i only come up with some weird characters!?
I've tried many combination with fonts and codes but non have worked!
Any solution?
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Wed May 14, 2008 9:30 am Post subject: |
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Hello,
can you try with version 3 and let me know if the problem has been correctedd since.
Thanks,
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ijamal
Joined: 11 May 2008 Posts: 7
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Posted: Sat Jul 05, 2008 4:01 pm Post subject: |
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| Claire wrote: | Hello,
can you try with version 3 and let me know if the problem has been correctedd since.
Thanks, |
Your efforts are always appreciated
1) I've tried with ver. 3 and i got the same results.
My problem is only with Arabic subs. I've tried English and it works fine.
2) how can I add 2 different subtitles? I mean one Arabic and one English for the same movie?
Please advise..
Thanks in advance
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Mon Jul 07, 2008 8:18 am Post subject: |
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Hello,
You can add them but they are still in odd characters or you cannot add them anymore?
Please see how to merge files,
http://forums.vso-software.fr/guide-how-to-merge-and-join-video-files-together-t3080.html
But here under the video file you can add multiple subtitles to one video file using the icons underneath the video file in this new editing window.
Are you sure your subtitle formats are accepted?
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ijamal
Joined: 11 May 2008 Posts: 7
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Posted: Mon Jul 07, 2008 9:43 pm Post subject: |
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I'm using .srt files. I can watch it with no problems. I don't have the problem with the english subs when i burn the movie, they appear fine. the only problem is with the arabic subs.
I'm using windows vista, do u think there is something else i need to do? like in the configurations? fonts? codes?
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Tue Jul 08, 2008 8:06 am Post subject: |
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Hello,
Can you attach those srt arabic subtitles here so we can test with them.
Thanks,
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ijamal
Joined: 11 May 2008 Posts: 7
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Posted: Tue Jul 08, 2008 3:40 pm Post subject: |
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| Claire wrote: | Hello,
Can you attach those srt arabic subtitles here so we can test with them.
Thanks, |
Here it is.. converted to txt file since attaching .srt file is not allowed.
For the movie phantom of the opera.
this is one of many i've tried and failed to burn, while my friends can burn without problems.
| Description: |
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| Filename: |
The Phantom of the Opera (2004).txt |
| Filesize: |
79.12 KB |
| Downloaded: |
454 Time(s) |
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