Error code unknown file format

Avi to DVD and other video conversions, such as wmv to DVD, mts to DVD, mkv to DVD and more. 2 pass encoding, multi-core support, and always more files supported.

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Error code unknown file format

Postby Gonzo » Wed Dec 29, 2010 10:44 pm

I have downloaded 6 movies. All the same movies just to make sure it is not the torrent file. I drag the file over and the error code says unknown format. Help guys please. I have been working with this now for 3 weeks.
Gonzo
 
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Postby Gonzo » Wed Dec 29, 2010 11:07 pm

If I am going to be told I did not download a correct file what kind should I download. I am using bitload.
Gonzo
 
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Postby JoeB » Wed Dec 29, 2010 11:27 pm

Gonzo wrote:If I am going to be told I did not download a correct file what kind should I download. I am using bitload.


What you have to do first is provide the log file of the problematic conversion, as requested in the Announcement 1 Sticky near the top of the forum that says to read it before posting.

Regards,

JoeB
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Postby Gonzo » Wed Dec 29, 2010 11:37 pm

Here it is sorry its kind of big.

2010-12-29 18:36:24 Info BURN: No disc in drive.
2010-12-29 18:36:22 Info BURN: 1 writer(s) found.
2010-12-29 18:36:22 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.13.476]
2010-12-29 18:36:22 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-12-29 18:36:22 Info BURN: Drive has IDE-ATAPI physical interface
2010-12-29 18:36:22 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-H40N RG01 [D] (Ide)
2010-12-29 18:36:22 Info BURN: Using Advanced SPTI interface
2010-12-29 18:36:21 Info 36 Menu templates loaded.
2010-12-29 18:36:19 Info Supported instruction set: sse3
2010-12-29 18:36:19 Info Maximum number of threads detected: 2 - parallelize up to 2
2010-12-29 18:36:19 Info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
2010-12-29 18:36:19 Info System default language : English (United States)
2010-12-29 18:36:19 Info User default language : English (United States)
2010-12-29 18:36:19 Info Version : 4.1.9.347
2010-12-29 18:36:19 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDvd.exe
2010-12-29 18:36:19 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-12-29 18:36:17 ---- ******************** Log session start 2010-12-29 18:36:17.468 PID 3460********************


2010-12-29 18:18:12 ---- ******************** Log session stop 2010-12-29 18:18:12.335 PID 1084********************
2010-12-29 18:17:28 Info BURN: No disc in drive.
2010-12-29 18:17:26 Info BURN: 1 writer(s) found.
2010-12-29 18:17:26 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.13.476]
2010-12-29 18:17:26 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-12-29 18:17:26 Info BURN: Drive has IDE-ATAPI physical interface
2010-12-29 18:17:26 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-H40N RG01 [D] (Ide)
2010-12-29 18:17:26 Info BURN: Using Advanced SPTI interface
2010-12-29 18:17:24 Info 36 Menu templates loaded.
2010-12-29 18:17:23 Info Supported instruction set: sse3
2010-12-29 18:17:23 Info Maximum number of threads detected: 2 - parallelize up to 2
2010-12-29 18:17:23 Info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
2010-12-29 18:17:23 Info System default language : English (United States)
2010-12-29 18:17:23 Info User default language : English (United States)
2010-12-29 18:17:23 Info Version : 4.1.9.347
2010-12-29 18:17:23 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDvd.exe
2010-12-29 18:17:23 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-12-29 18:17:22 ---- ******************** Log session start 2010-12-29 18:17:22.090 PID 1084********************


2010-12-29 18:12:19 ---- ******************** Log session stop 2010-12-29 18:12:19.695 PID 1132********************
2010-12-29 18:12:18 Info BURN: Disc ejected by user while parsing.
2010-12-29 18:12:16 Info BURN: Parsing disc ...
2010-12-29 18:06:16 Info BURN: No disc in drive.
2010-12-29 18:06:14 Info BURN: 1 writer(s) found.
2010-12-29 18:06:14 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.13.476]
2010-12-29 18:06:14 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-12-29 18:06:14 Info BURN: Drive has IDE-ATAPI physical interface
2010-12-29 18:06:14 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-H40N RG01 [D] (Ide)
2010-12-29 18:06:14 Info BURN: Using Advanced SPTI interface
2010-12-29 18:06:13 Info 36 Menu templates loaded.
2010-12-29 18:06:11 Info Supported instruction set: sse3
2010-12-29 18:06:11 Info Maximum number of threads detected: 2 - parallelize up to 2
2010-12-29 18:06:11 Info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
2010-12-29 18:06:11 Info System default language : English (United States)
2010-12-29 18:06:11 Info User default language : English (United States)
2010-12-29 18:06:11 Info Version : 4.1.9.347
2010-12-29 18:06:11 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDvd.exe
2010-12-29 18:06:11 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-12-29 18:06:09 ---- ******************** Log session start 2010-12-29 18:06:09.632 PID 1132********************


2010-12-29 18:01:22 ---- ******************** Log session stop 2010-12-29 18:01:22.994 PID 3796********************
2010-12-29 17:54:04 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:54:04 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:53:38 Warning File "C:\Users\Mikey\Desktop\Windtalkers (2002) DVDrip V3nDetta - Shortcut.lnk" ignored. Unknown file format.
2010-12-29 17:53:14 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.zip" ignored. Unknown file format.
2010-12-29 17:53:14 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:52:51 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:52:51 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:51:31 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:51:31 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:49:45 Warning File "C:\Users\Mikey\Documents\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com.torrent" ignored. Unknown file format.
2010-12-29 17:49:45 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:42:40 Warning File "c:\Users\Mikey\Documents\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com.torrent" ignored. Unknown file format.
2010-12-29 17:42:40 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:35:12 Warning File "C:\Users\Mikey\Desktop\Windtalkers (2002) DVDrip V3nDetta - Shortcut.lnk" ignored. Unknown file format.
2010-12-29 17:33:19 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:33:19 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:30:40 Warning File "C:\Users\Mikey\Documents\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com.torrent" ignored. Unknown file format.
2010-12-29 17:30:40 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:30:36 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:30:36 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:30:17 Warning File "c:\Users\Mikey\AppData\Roaming\Microsoft\Windows\Recent\Windtalkers (2002) DVDrip V3nDetta.lnk" ignored. Unknown file format.
2010-12-29 17:28:35 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:28:35 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:28:10 Warning File "C:\Users\Mikey\Documents\Downloads\Windtalkers (2002) DVDrip V3nDetta.torrent" ignored. Unknown file format.
2010-12-29 17:28:10 Warning Cannot get stream information. Maybe file format [mp3] was misdetected due to incorrect file extension.
2010-12-29 17:24:46 Warning File "C:\Users\Mikey\AppData\Roaming\Microsoft\Windows\Recent\Windtalkers (2002) DVDrip V3nDetta.lnk" ignored. Unknown file format.
2010-12-29 17:22:33 Info BURN: No disc in drive.
2010-12-29 17:22:31 Info BURN: 1 writer(s) found.
2010-12-29 17:22:31 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.13.476]
2010-12-29 17:22:31 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-12-29 17:22:31 Info BURN: Drive has IDE-ATAPI physical interface
2010-12-29 17:22:31 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-H40N RG01 [D] (Ide)
2010-12-29 17:22:31 Info BURN: Using Advanced SPTI interface
2010-12-29 17:22:28 Info 36 Menu templates loaded.
2010-12-29 17:22:25 Info Supported instruction set: sse3
2010-12-29 17:22:25 Info Maximum number of threads detected: 2 - parallelize up to 2
2010-12-29 17:22:25 Info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
2010-12-29 17:22:25 Info System default language : English (United States)
2010-12-29 17:22:25 Info User default language : English (United States)
2010-12-29 17:22:25 Info Version : 4.1.9.347
2010-12-29 17:22:25 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDvd.exe
2010-12-29 17:22:25 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-12-29 17:22:23 ---- ******************** Log session start 2010-12-29 17:22:23.028 PID 3796********************


2010-12-28 17:52:35 ---- ******************** Log session stop 2010-12-28 17:52:35.685 PID 3648********************
2010-12-28 17:52:18 Warning File "C:\Program Files\BitLord\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com" ignored. Unknown file format.
2010-12-28 17:51:34 Warning File "C:\Program Files\BitLord\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com" ignored. Unknown file format.
2010-12-28 17:51:01 Warning File "C:\Program Files\BitLord\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com" ignored. Unknown file format.
2010-12-28 17:50:20 Warning File "C:\Program Files\BitLord\Downloads\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com" ignored. Unknown file format.
2010-12-28 17:43:06 Warning File "c:\Users\Mikey\AppData\Roaming\Microsoft\Windows\Recent\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com.lnk" ignored. Unknown file format.
2010-12-28 17:42:07 Warning File "c:\Users\Mikey\AppData\Roaming\Microsoft\Windows\Recent\Clash Of The Titans 2010 TS www.IWANNADOWNLOAD.com.lnk" ignored. Unknown file format.
2010-12-28 17:34:23 Info BURN: Disc (CD-R) not empty.
2010-12-28 17:34:21 Info BURN: 1 writer(s) found.
2010-12-28 17:34:21 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.13.476]
2010-12-28 17:34:21 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-12-28 17:34:21 Info BURN: Drive has IDE-ATAPI physical interface
2010-12-28 17:34:21 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-H40N RG01 [D] (Ide)
2010-12-28 17:34:21 Info BURN: Using Advanced SPTI interface
2010-12-28 17:34:10 Info 36 Menu templates loaded.
2010-12-28 17:34:04 Info Supported instruction set: sse3
2010-12-28 17:34:04 Info Maximum number of threads detected: 2 - parallelize up to 2
2010-12-28 17:34:04 Info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
2010-12-28 17:34:04 Info System default language : English (United States)
2010-12-28 17:34:04 Info User default language : English (United States)
2010-12-28 17:34:04 Info Version : 4.1.9.347
2010-12-28 17:34:04 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDvd.exe
2010-12-28 17:34:04 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-12-28 17:34:02 ---- ******************** Log session start 2010-12-28 17:34:02.224 PID 3648********************


2010-12-28 17:35:04 ---- ******************** Log session stop 2010-12-28 17:35:04.350 PID 2496********************
2010-12-28 17:34:16 Info BURN: Disc (CD-R) not empty.
2010-12-28 17:34:14 Info BURN: 1 writer(s) found.
2010-12-28 17:34:14 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.13.476]
2010-12-28 17:34:14 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-12-28 17:34:14 Info BURN: Drive has IDE-ATAPI physical interface
2010-12-28 17:34:14 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-H40N RG01 [D] (Ide)
2010-12-28 17:34:14 Info BURN: Using Advanced SPTI interface
2010-12-28 17:34:10 Info 36 Menu templates loaded.
2010-12-28 17:34:04 Info Supported instruction set: sse3
2010-12-28 17:34:04 Info Maximum number of threads detected: 2 - parallelize up to 2
2010-12-28 17:34:04 Info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
2010-12-28 17:34:04 Info System default language : English (United States)
2010-12-28 17:34:04 Info User default language : English (United States)
2010-12-28 17:34:04 Info Version : 4.1.9.347
2010-12-28 17:34:04 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDVD.exe
2010-12-28 17:34:04 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2010-12-28 17:34:02 ---- ******************** Log session start 2010-12-28 17:34:02.304 PID 2496********************
Gonzo
 
Posts: 7
Joined: Wed Dec 29, 2010 10:40 pm

Postby JoeB » Thu Dec 30, 2010 12:10 am

Your problem is that you're trying to load .torrent and .lnk files. These are not videos. Torrent files are simply files that you load into a torrent client (program) like uTorrent or Vuze, and then those programs download the videos that the torrent file refers to.

If you don't understand torrents, do some research on them using Google.

Regards,

JoeB
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Joined: Mon Jul 02, 2007 7:52 pm
Location: Canada

Postby Gonzo » Thu Dec 30, 2010 12:20 am

I was thinking that what convert done was convert the file before burning them. My brother gave this stuff to me. Here is what he said. Download with bitlord,save the file then drag it to convert and then burn. So what does convert do? I just want to simply burn a DVD. Sorry guys but I'm not an IT tech.

So when you download a torrent, save it then drag it to the convert that does not convert it???
Gonzo
 
Posts: 7
Joined: Wed Dec 29, 2010 10:40 pm

Postby JoeB » Thu Dec 30, 2010 2:49 am

Gonzo wrote:I was thinking that what convert done was convert the file before burning them. My brother gave this stuff to me. Here is what he said. Download with bitlord,save the file then drag it to convert and then burn. So what does convert do? I just want to simply burn a DVD. Sorry guys but I'm not an IT tech.

So when you download a torrent, save it then drag it to the convert that does not convert it???


Talk to your brother again. When he said to download with bitlord he meant to load the torrent files he sent you into bitload and then let it download the movies that they pointed to, then save those movies and then convert them.

Again - .torrent files are not videos so they can't be converted to anything. They can only be used to download the videos. Your brother sent them to you, so you should tell him you need a step-by-step explanation and guide of exactly what to do. Your problem has nothing to do with ConvertX, but only with your not knowing anything about torrents. And this is not the proper forum for that information.

Regards,

JoeB
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Posts: 4348
Joined: Mon Jul 02, 2007 7:52 pm
Location: Canada

Postby Gonzo » Thu Dec 30, 2010 3:52 am

Thanks for the help Joe. Not to bug you or anything but what is convert for then? Sorry but I did not know you could not talk about using the software on here. I did not mean to offend anyone I just click the help tab and here I am.
Gonzo
 
Posts: 7
Joined: Wed Dec 29, 2010 10:40 pm

Postby Claire » Thu Dec 30, 2010 9:12 am

a valid video file is one that can be played with a video player such as VLC (a great free video player)
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