Copyto Starter Does not open anything

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Copyto Starter Does not open anything

Postby Dizzie » Thu Aug 30, 2012 9:36 pm

I just downloaded and installed 5106 on Windows 7 64 bit and when I choose an option, any option, from the starter, nothing happens except the window disappears. But the next window never opens. My old version is still working fine, but not the 5.1.0.6 demo I just installed. To use it, I have to open Manager.exe
*Forgot to mention; restarting the PC makes no difference.
Dizzie
 
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Re: Copyto Starter Does not open anything

Postby Claire » Fri Aug 31, 2012 8:38 am

Hello,

Thanks very much for your post. We have not been able to reproduce this problem. Do you think we could connect to your machine to see what is causing this problem which would allow us to correct it?
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Re: Copyto Starter Does not open anything

Postby Dizzie » Fri Aug 31, 2012 4:49 pm

If you connect to my machine and click on the starter shortcut on the desktop, choose any option, you will get the same thing that I do; the window closes and nothing opens up. How are you going to "see" what causes this?
BTW: I installed it on my desktop Windows 7 32 bit and this did not happen. The Starter works fine and opens a new window when you select something.
Dizzie
 
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Re: Copyto Starter Does not open anything

Postby Claire » Mon Sep 03, 2012 11:18 am

The developer will, I have no idea. I sent instructions on how to proceed by PM if you are willing to help.
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Re: Copyto Starter Does not open anything

Postby Dizzie » Mon Sep 03, 2012 5:52 pm

I would have to have an answer first. But thanks!
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Posts: 21
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