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admin Site Admin

Joined: 18 Jul 2006 Posts: 16777215
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Posted: Sun May 24, 2009 3:48 pm Post subject: |
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did you send the file which can't be converted to VSO ?
if the reply is no, you won't help to have a new version... maybe I didn't understand the case correctly but it sounds specific to some files, and without the files we will not correct it... please use the tool to send the file :
http://download2.vso-software.fr/other/VSOSendSupportFiles.exe
AND ! contact vso once it is uploaded to be contacted you back with internal test version. |
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Mon May 25, 2009 9:27 am Post subject: |
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ihave thethame problem that madden2k5 .ihave winxp sp3 last update phenom x3 8550 2.2ghz
and win vista 64bit sp2 last update and win 7 7127 all have the thame problem with version 3.6.2.135 all fils are avi.sorry for my bad english i am german.fresh install i will send a file |
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madden2k5
Joined: 23 May 2009 Posts: 34
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Posted: Mon May 25, 2009 12:15 pm Post subject: |
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| I would send a file but i just dont have the upload speed nor the bw to support it. But im happy to see this isn't just me with this problem. Because the version before this one works fine with converting. |
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Mon May 25, 2009 1:11 pm Post subject: |
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| i have upload the file |
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madden2k5
Joined: 23 May 2009 Posts: 34
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Posted: Mon May 25, 2009 8:43 pm Post subject: |
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| new beta is sweet but there was a problem found in it with amd phenom cpu's and it not start converting correctly. But anyways hopefully withen the next two days they will have a updated beta version with this issue fixed. |
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hansK VSO Fanatic

Joined: 17 Mar 2008 Posts: 2362 Location: Netherlands
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Posted: Mon May 25, 2009 10:07 pm Post subject: |
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Hi madden2k5,
| Quote: | | new beta is sweet but there was a problem found in it with amd phenom cpu's and it not start converting correctly. But anyways hopefully withen the next two days they will have a updated beta version with this issue fixed. |
I know that the person who can surely fix it, is on vacation.
It might take a littlebit more time.
I don't know if they have a actual AMD processor equipped PC.
Regards,
hansK |
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madden2k5
Joined: 23 May 2009 Posts: 34
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Posted: Mon May 25, 2009 10:53 pm Post subject: |
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| hansK wrote: | Hi madden2k5,
| Quote: | | new beta is sweet but there was a problem found in it with amd phenom cpu's and it not start converting correctly. But anyways hopefully withen the next two days they will have a updated beta version with this issue fixed. |
I know that the person who can surely fix it, is on vacation.
It might take a littlebit more time.
I don't know if they have a actual AMD processor equipped PC.
Regards,
hansK |
Gotcha, its just awful weird it wont work on these amd phenom's correctly. The coding must have been messed with, with this new version. But seeing as they are trying to make it faster, and produce better quality i understand the reasoning behind this kind of error happening. |
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misko123
Joined: 26 May 2009 Posts: 5
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Posted: Tue May 26, 2009 4:32 am Post subject: Conversion from PAL to NTSC |
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Hi!
I tried to convert DVD from PAL to NTSC but, this new beta version didn't convert properly. The result was diapositive not video. |
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Tue May 26, 2009 7:56 am Post subject: |
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| misko123, please post your log file. |
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Fonzzie31

Joined: 30 May 2007 Posts: 2333 Location: France
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Posted: Tue May 26, 2009 9:11 am Post subject: |
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madden2k5, I'm still waiting for your file upload.
reno, which movie file did you upload ? _________________ -----------------------------------------
Lionel
Software tester / Technical Support
VSO-Software
www.vso-software.fr
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Claire VSO Team Member

Joined: 02 Apr 2007 Posts: 1688 Location: France
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Posted: Tue May 26, 2009 9:45 am Post subject: |
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| lionel Madden2k5 will not be sending a file, the problem is related to AMD processor, he is waiting for the new version to test. |
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madden2k5
Joined: 23 May 2009 Posts: 34
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Posted: Tue May 26, 2009 6:47 pm Post subject: |
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Well the new version today is working, but only thing i notice which is alittle funny.. is it seems to start out rather slow on a new file it has never converted, and when i say slow it starts out at around 60fps compared to around 300+fps on version 3.5.3.139, but it does work its way up. the older version does the opposite and starts out around 360fps and avg around 300/315fps.
Btw im in no way complaining, im happy new version is working. I was just pointing out how it works opposite compared to older version when starting conversion.
Oh btw is this newer version suppost to be faster on converting? or is the key to help keep the quality the best with the lastest update? Im just wondering really. |
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admin Site Admin

Joined: 18 Jul 2006 Posts: 16777215
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Posted: Tue May 26, 2009 6:54 pm Post subject: |
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what is your cpu and computer key component ?
also, could you convert a ref file such as
http://download2.vso-software.fr/other/big_buck_bunny_1080p_surround.avi
the quality is better, but the performance in most of the test computer we have tried were about the same ( sometimes faster, sometimes slower but not more than 10% ) |
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Tue May 26, 2009 9:26 pm Post subject: |
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| the programm fresse wenn i stop convertion i can do nothing on pc i must restart. |
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admin Site Admin

Joined: 18 Jul 2006 Posts: 16777215
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Posted: Tue May 26, 2009 9:29 pm Post subject: |
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| but why you stop the conversion ? |
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Tue May 26, 2009 9:40 pm Post subject: |
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i have test the beta too work .then i stop the beta and my pc crash i push abbrechen
Last edited by reno2 on Tue May 26, 2009 9:44 pm; edited 1 time in total |
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Tue May 26, 2009 9:41 pm Post subject: |
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| i have x3 8550 amd |
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Tue May 26, 2009 9:46 pm Post subject: |
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| pc crash on win xp sp3 vista ultimate 64bit and win7 7127 64bit |
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Fonzzie31

Joined: 30 May 2007 Posts: 2333 Location: France
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Posted: Wed May 27, 2009 7:43 am Post subject: |
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reno, did you test the 3.6.3.156 version ?
please contact me in private... _________________ -----------------------------------------
Lionel
Software tester / Technical Support
VSO-Software
www.vso-software.fr
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reno2
Joined: 24 May 2009 Posts: 23
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Posted: Wed May 27, 2009 9:49 am Post subject: |
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| yes is the new 3.6.3 |
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