CANNOT BURN DVD: IFO files doesn't exist in folder

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CANNOT BURN DVD: IFO files doesn't exist in folder

Postby EndlessFantasy » Sat Sep 13, 2008 3:02 pm

9/13/2008 11:04:28 PM info 34 Menu templates loaded.
9/13/2008 11:04:26 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
9/13/2008 11:04:26 PM info BURN: Drive has IDE-ATAPI physical interface
9/13/2008 11:04:26 PM info BURN: New Drive selected : 1:1:0 - PIONEER DVD-RW DVR-112 1.21 [H] (Ide)
9/13/2008 11:04:26 PM info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
9/13/2008 11:04:26 PM info Supported instruction set: sse3
9/13/2008 11:04:26 PM info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
9/13/2008 11:04:26 PM info User default language : 1033 (0x0409h) - English (United States)
9/13/2008 11:04:26 PM info System default language : 1033 (0x0409h) - English (United States)
9/13/2008 11:04:26 PM info Version 3.2.0.52
9/13/2008 11:04:26 PM info ExeName : "C:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exe"
9/13/2008 11:04:26 PM info OS : Microsoft Windows XP Professional Service Pack 3 (Build 2600)
9/13/2008 11:04:25 PM info ******************** Report session started ********************


9/13/2008 11:03:35 PM info ********** Report session closed ***********
9/13/2008 10:56:10 PM info BURN: New media (DVD+R) inserted. Burning layer is ready to write
9/13/2008 10:56:07 PM info ***************** Encoding end **********************
9/13/2008 10:56:07 PM error CANNOT BURN DVD: IFO files doesn't exist in folder "C:\Documents and Settings\Darren\My Documents\ConvertXtoDVD\s03e01\"
9/13/2008 10:56:07 PM info Total size 0 Mb., Target size DVD5 4300 Mb., Occupation 0.00%
9/13/2008 10:56:07 PM info Conversion completed in 00:00:00
9/13/2008 10:56:07 PM error Exception raised in conversion Thread with message "Access violation at address 00639B27 in module 'ConvertXtoDvd.exe'. Read of address 00000028"
9/13/2008 10:56:07 PM info 2 Stream(s) found - est. duration 00:42:09.528, reference 00:42:09.528
9/13/2008 10:56:07 PM info Opening file "C:\Documents and Settings\Darren\My Documents\Downloads\Prison.Break\Prison Break S03 [READY]\s03e01.avi"
9/13/2008 10:56:07 PM info Project size 4.17 Gb. (420 Mb. audio - 3.75 Gb. video)
9/13/2008 10:56:06 PM info [ ] Don't fix audio gaps
9/13/2008 10:56:06 PM info [ ] Engine Log
9/13/2008 10:56:06 PM info Encoding quality: High
9/13/2008 10:56:06 PM info ****************** Encoding begin *******************
9/13/2008 10:56:06 PM info **************** Menu settings end ******************
9/13/2008 10:56:06 PM info [X] Don't create title menu for single video
9/13/2008 10:56:06 PM info [X] Return to title menu after titleset playback
9/13/2008 10:56:06 PM info [X] Skip root menu initially
9/13/2008 10:56:06 PM info [ ] Play titles one after the other
9/13/2008 10:56:06 PM info [ ] Loop playback
9/13/2008 10:56:06 PM info [ ] Auto-start playback
9/13/2008 10:56:06 PM info Menu fit: Text size reduced from 36 to 34 in style "title"
9/13/2008 10:56:06 PM info Template: Default, simple menu, contains 4 page(s), 13 customizable element(s)
9/13/2008 10:56:06 PM info *************** Menu settings begin *****************
9/13/2008 10:56:06 PM info **************** Burn settings end ******************
9/13/2008 10:56:06 PM info Default speed selected: 10x
9/13/2008 10:56:06 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
9/13/2008 10:56:06 PM info BURN: Drive has IDE-ATAPI physical interface
9/13/2008 10:56:06 PM info BURN: New Drive selected : 1:1:0 - PIONEER DVD-RW DVR-112 1.21 [H] (Ide)
9/13/2008 10:56:06 PM info [X] Delete DVD folder after burn complete
9/13/2008 10:56:06 PM info [X] Don't eject disc or open DVD folder in explorer, after burn complete
9/13/2008 10:56:06 PM info SAO setting: Automatic
9/13/2008 10:56:06 PM info [ ] Add original files to DVD (if possible)
9/13/2008 10:56:06 PM info [X] Burn result to DVD
9/13/2008 10:56:06 PM info **************** Burn settings begin ****************
9/13/2008 10:51:26 PM info 34 Menu templates loaded.
9/13/2008 10:51:22 PM info BURN: New media (DVD+R) inserted. Burning layer is ready to write
9/13/2008 10:51:20 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
9/13/2008 10:51:20 PM info BURN: Drive has IDE-ATAPI physical interface
9/13/2008 10:51:20 PM info BURN: New Drive selected : 1:1:0 - PIONEER DVD-RW DVR-112 1.21 [H] (Ide)
9/13/2008 10:51:20 PM info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
9/13/2008 10:51:19 PM info Supported instruction set: sse3
9/13/2008 10:51:19 PM info Tuning Performances for AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ with 2 core(s) CPU
9/13/2008 10:51:18 PM info User default language : 1033 (0x0409h) - English (United States)
9/13/2008 10:51:18 PM info System default language : 1033 (0x0409h) - English (United States)
9/13/2008 10:51:18 PM info Version 3.2.0.52
9/13/2008 10:51:18 PM info ExeName : "C:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exe"
9/13/2008 10:51:18 PM info OS : Microsoft Windows XP Professional Service Pack 3 (Build 2600)
9/13/2008 10:51:15 PM info ******************** Report session started ********************
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Postby toaddub » Sat Sep 13, 2008 3:33 pm

9/13/2008 10:56:07 PM error CANNOT BURN DVD: IFO files doesn't exist in folder "C:\Documents and Settings\Darren\My Documents\ConvertXtoDVD\s03e01\"
9/13/2008 10:56:07 PM info Total size 0 Mb., Target size DVD5 4300 Mb., Occupation 0.00%
9/13/2008 10:56:07 PM info Conversion completed in 00:00:00
9/13/2008 10:56:07 PM error Exception raised in conversion Thread with message "Access violation at address 00639B27 in module 'ConvertXtoDvd.exe'. Read of address 00000028"

Doesn't this tell you something? Conversion fail, no DVD created, so can't burn.

Please show the media property of this video using GSpot.
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Postby EndlessFantasy » Sat Sep 13, 2008 4:13 pm

toaddub wrote:
9/13/2008 10:56:07 PM error CANNOT BURN DVD: IFO files doesn't exist in folder "C:\Documents and Settings\Darren\My Documents\ConvertXtoDVD\s03e01"
9/13/2008 10:56:07 PM info Total size 0 Mb., Target size DVD5 4300 Mb., Occupation 0.00%
9/13/2008 10:56:07 PM info Conversion completed in 00:00:00
9/13/2008 10:56:07 PM error Exception raised in conversion Thread with message "Access violation at address 00639B27 in module 'ConvertXtoDvd.exe'. Read of address 00000028"

Doesn't this tell you something? Conversion fail, no DVD created, so can't burn.

Please show the media property of this video using GSpot.

Well, this is the first time I encountered this problem. I know conversion failed, but what's the fault?
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Postby toaddub » Sat Sep 13, 2008 4:21 pm

Don't know. Maybe the source is corrupt? Can you play the avi file? Please post the media property info using GSpot so we can tell what format the file contains.

Do you have problem on other avi files, or problem converting with older versions using this file?
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Postby EndlessFantasy » Sat Sep 13, 2008 4:34 pm

I don't have any other older versions. I've no problem with the avi file. This is the first time though.

Maybe let me try GSpot first. Will update the result here soon.

Edit:
Which one is media property?
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Postby JoeB » Sat Sep 13, 2008 7:16 pm

EndlessFantasy wrote:I don't have any other older versions. I've no problem with the avi file. This is the first time though.

Maybe let me try GSpot first. Will update the result here soon.

Edit:
Which one is media property?


Take a screenshot of the gspot information window and post it here as an attachment.

Regards,

JoeB
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Postby EndlessFantasy » Sun Sep 14, 2008 4:22 pm

As attached.
Attachments
aaa.JPG
aaa.JPG (136.34 KiB) Viewed 6426 times
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Postby EndlessFantasy » Fri Sep 19, 2008 6:47 am

Can someone help?
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Postby Fonzzie31 » Fri Sep 19, 2008 9:26 am

To help you, we need more details about your case. Please, use this little support tool to send in your request:

http://download.vso-software.fr/vsorep.exe

This way, we will automatically receive the exact parameters of your project, including the details of the software version used.

Be sure to include a detailed description of the problem you are experiencing.

Looking forward to your report.

Thanks,
-----------------------------------------
Lionel
Software tester / Technical Support
VSO-Software
www.vso-software.fr
-----------------------------------------
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Postby EndlessFantasy » Fri Sep 19, 2008 4:17 pm

I've sent the report. Thank you for helping.
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Postby calcu007 » Sat Sep 20, 2008 9:23 pm

I have this problem too with some of my avi files
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Postby Lena » Mon Sep 22, 2008 11:55 am

I've came across this problem too with my files as well.
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Postby Fonzzie31 » Mon Sep 22, 2008 1:11 pm

need the log file for each person facing this problem...

at present, I'm unable to reproduce the problem... I need more info, to compare log, and to have also the files you wanted to convert.
-----------------------------------------
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Software tester / Technical Support
VSO-Software
www.vso-software.fr
-----------------------------------------
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Postby Lena » Mon Sep 22, 2008 3:23 pm

Here's my log file. Funny thing is DVDFlick managed to burn this with no problem.

22/09/2008 10:44:45 PM info ********** Report session closed ***********
22/09/2008 10:44:22 PM info ***************** Encoding end **********************
22/09/2008 10:44:22 PM error CANNOT BURN DVD: IFO files doesn't exist in folder "C:\Users\Lena\Documents\ConvertXtoDVD\Baccano! - 01\"
22/09/2008 10:44:22 PM info Total size 0 Mb., Target size DVD5 4300 Mb., Occupation 0.00%
22/09/2008 10:44:22 PM info Conversion completed in 00:00:00
22/09/2008 10:44:22 PM error Exception raised in conversion Thread with message "Access violation at address 00639B27 in module 'ConvertXtoDvd.exe'. Read of address 00000028"
22/09/2008 10:44:22 PM info 5 Stream(s) found - est. duration 00:24:59.946, reference 00:24:59.946
22/09/2008 10:44:22 PM warning Stream #0 (unknown): skipped (codec type 4)
22/09/2008 10:44:22 PM info Opening file "D:\Documents\Series\Baccano!\Baccano! - 06.mkv"
22/09/2008 10:44:22 PM info 5 Stream(s) found - est. duration 00:24:59.989, reference 00:24:59.989
22/09/2008 10:44:22 PM warning Stream #0 (unknown): skipped (codec type 4)
22/09/2008 10:44:22 PM info Opening file "D:\Documents\Series\Baccano!\Baccano! - 05.mkv"
22/09/2008 10:44:21 PM info 5 Stream(s) found - est. duration 00:24:59.818, reference 00:24:59.818
22/09/2008 10:44:21 PM warning Stream #0 (unknown): skipped (codec type 4)
22/09/2008 10:44:21 PM info Opening file "D:\Documents\Series\Baccano!\Baccano! - 04.mkv"
22/09/2008 10:44:21 PM info 5 Stream(s) found - est. duration 00:24:59.882, reference 00:24:59.882
22/09/2008 10:44:21 PM warning Stream #0 (unknown): skipped (codec type 4)
22/09/2008 10:44:21 PM info Opening file "D:\Documents\Series\Baccano!\Baccano! - 03v2.mkv"
22/09/2008 10:44:21 PM info 5 Stream(s) found - est. duration 00:24:59.861, reference 00:24:59.861
22/09/2008 10:44:21 PM warning Stream #0 (unknown): skipped (codec type 4)
22/09/2008 10:44:21 PM info Opening file "D:\Documents\Series\Baccano!\Baccano! - 02.mkv"
22/09/2008 10:44:21 PM info 5 Stream(s) found - est. duration 00:24:59.946, reference 00:24:59.946
22/09/2008 10:44:21 PM warning Stream #0 (unknown): skipped (codec type 4)
22/09/2008 10:44:21 PM info Opening file "D:\Documents\Series\Baccano!\Baccano! - 01.mkv"
22/09/2008 10:44:21 PM info Project size 4.17 Gb. (210 Mb. audio - 3.95 Gb. video)
22/09/2008 10:44:21 PM info [X] Don't fix audio gaps
22/09/2008 10:44:21 PM info [ ] Engine Log
22/09/2008 10:44:21 PM info Encoding quality: High
22/09/2008 10:44:21 PM info ****************** Encoding begin *******************
22/09/2008 10:44:21 PM info **************** Menu settings end ******************
22/09/2008 10:44:21 PM info [ ] Don't create title menu for single video
22/09/2008 10:44:21 PM info [X] Return to title menu after titleset playback
22/09/2008 10:44:21 PM info [X] Skip root menu initially
22/09/2008 10:44:21 PM info [ ] Play titles one after the other
22/09/2008 10:44:21 PM info [ ] Loop playback
22/09/2008 10:44:21 PM info [ ] Auto-start playback
22/09/2008 10:44:21 PM info Template: VSO glossy template, clear background, up to 4 episodes/titles per page, contains 4 page(s), 17 customizable element(s)
22/09/2008 10:44:21 PM info *************** Menu settings begin *****************
22/09/2008 10:44:21 PM info **************** Burn settings end ******************
22/09/2008 10:44:21 PM info Default speed selected: 4x
22/09/2008 10:44:21 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
22/09/2008 10:44:21 PM info BURN: Drive has IDE-ATAPI physical interface
22/09/2008 10:44:21 PM info BURN: New Drive selected : 1:1:0 - SONY DVD RW DRU-720A JY02 [F] (Ide)
22/09/2008 10:44:21 PM info [X] Delete DVD folder after burn complete
22/09/2008 10:44:21 PM info [ ] Don't eject disc or open DVD folder in explorer, after burn complete
22/09/2008 10:44:21 PM info SAO setting: Automatic
22/09/2008 10:44:21 PM info [ ] Add original files to DVD (if possible)
22/09/2008 10:44:21 PM info [X] Burn result to DVD
22/09/2008 10:44:21 PM info **************** Burn settings begin ****************
22/09/2008 10:43:37 PM info 34 Menu templates loaded.
22/09/2008 10:43:36 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
22/09/2008 10:43:36 PM info BURN: Drive has IDE-ATAPI physical interface
22/09/2008 10:43:36 PM info BURN: New Drive selected : 1:1:0 - SONY DVD RW DRU-720A JY02 [F] (Ide)
22/09/2008 10:43:36 PM info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
22/09/2008 10:43:36 PM info Supported instruction set: sse3
22/09/2008 10:43:36 PM info Tuning Performances for Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz with 2 core(s) CPU
22/09/2008 10:43:36 PM info User default language : 3081 (0x0C09h) - English (Australian)
22/09/2008 10:43:36 PM info System default language : 3081 (0x0C09h) - English (Australian)
22/09/2008 10:43:36 PM info Version 3.2.0.52
22/09/2008 10:43:36 PM info ExeName : "C:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exe"
22/09/2008 10:43:36 PM info OS : Microsoft Vista Professional Service Pack 1 (Build 6001)
22/09/2008 10:43:35 PM info ******************** Report session started ********************
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Postby JJ » Mon Sep 22, 2008 7:45 pm

Lena: your conversion did not even start so it can not be burned either.
22/09/2008 10:44:22 PM error Exception raised in conversion Thread with message "Access violation at address 00639B27 in module 'ConvertXtoDvd.exe'. Read of address 00000028"
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Postby calcu007 » Mon Sep 22, 2008 8:10 pm

9/20/2008 5:01:38 PM info ********** Report session closed ***********
9/20/2008 5:01:32 PM info ***************** Encoding end **********************
9/20/2008 4:54:56 PM info Total size 2596 Mb., Target size Custom 4400 Mb., Occupation 59.00%
9/20/2008 4:54:52 PM info Conversion completed in 02:35:20
9/20/2008 4:54:52 PM info Rendering rate: 0.39 x Realtime
9/20/2008 4:54:52 PM info DVD duration (incl. menus) 01:00:27 (~ 3627 sec.) - rendering time 02:35:20
9/20/2008 4:54:51 PM info Generated duration 3627.98 sec., expected 3628.20 sec.
9/20/2008 4:29:03 PM info 448 subtitles frames encoded in subtitle stream #1
9/20/2008 4:29:03 PM info P-SDT buffer Underflow 1 times, 1260 bytes peak
9/20/2008 4:29:03 PM info 95 frames duplicated
9/20/2008 4:21:18 PM info Chapter #12 start at 55:0.180
9/20/2008 4:10:56 PM info Chapter #11 start at 50:0.380
9/20/2008 4:00:29 PM info Chapter #10 start at 45:0.080
9/20/2008 3:49:43 PM info Chapter #9 start at 40:0.281
9/20/2008 3:39:14 PM info Chapter #8 start at 34:59.981
9/20/2008 3:27:50 PM info Chapter #7 start at 30:0.181
9/20/2008 3:17:01 PM info Chapter #6 start at 25:0.382
9/20/2008 3:06:38 PM info Chapter #5 start at 20:0.082
9/20/2008 2:54:45 PM info Chapter #4 start at 15:0.282
9/20/2008 2:44:25 PM info Chapter #3 start at 10:0.232
9/20/2008 2:31:07 PM info Chapter #2 start at 5:0.433
9/20/2008 2:19:34 PM info Output Stream #3 (SUBTITLE) - dvdsub, 64 kb/s
9/20/2008 2:19:33 PM info Output Stream #2 (AUDIO) - ac3, 48000 Hz, 5:1, 448 kb/s
9/20/2008 2:19:33 PM info Output Stream #1 (VIDEO) - mpeg2video, yuv420p, 720x480 [PAR 32:27 DAR 16:9], q=1-31, 8892 kb/s, pulldown: 23.976 -> 29.97 Fps
9/20/2008 2:19:33 PM info Video processing: Fast bilinear resampler (632*352)->(720*476)
9/20/2008 2:19:33 PM info Video processing: Pad (Left:0 - Top:2 - Right:0 - Bottom:2)
9/20/2008 2:19:33 PM info Video processing: Crop (Left:4 - Top:0 - Right:4 - Bottom:0)
9/20/2008 2:19:33 PM info Chapter sequences require 261 Mb. temp space
9/20/2008 2:19:33 PM info ****** Source file #2 END DETAILS ******
9/20/2008 2:19:33 PM info Stream #1 (SUBTITLE): English [RAW COPY]
9/20/2008 2:19:33 PM info Type: Subtitle file with 1 stream(s) - Playback order:1 - Queue:1
9/20/2008 2:19:33 PM info C:\Documents and Settings\Carmen Alicea\My Documents\Downloads\Open.City.SRT.Subs\bfs-opencity-cd1.srt
9/20/2008 2:19:33 PM info *********** Source file #2 BEGIN DETAILS ***********
9/20/2008 2:19:33 PM info ****** Source file #1 END DETAILS ******
9/20/2008 2:19:33 PM info Stream #2 (AUDIO): Audio: ac3, 48000 Hz, 5:1, 448 kb/s [RAW COPY]
9/20/2008 2:19:33 PM info Stream #1 (VIDEO): Video: mpeg4, yuv420p, 640x352 [PAR 1:1 DAR 20:11], 23.98 FPS
9/20/2008 2:19:33 PM info Type: Audio/Video file with 2 stream(s) - Playback order:1 - Queue:0
9/20/2008 2:19:33 PM info C:\Documents and Settings\Carmen Alicea\My Documents\Downloads\[BiFOS] 무방비 도시 (Open City, 2008)\Tipsy、Open.City.2008.DVDRip.XviD.CD1-BiFOS.avi
9/20/2008 2:19:33 PM info *********** Source file #1 BEGIN DETAILS ***********
9/20/2008 2:19:33 PM info Video bitrate has been set to maximum possible value for DVD specifications. Target size may not be reached.
9/20/2008 2:19:33 PM info Video bitrate 0/8892/9360 Kbps (min/avg/max)
9/20/2008 2:19:33 PM info OUTPUT ==> Resolution: FULL D1 [720*480], Format: NTSC, Aspect ratio: 16:9
9/20/2008 2:19:33 PM info *
9/20/2008 2:19:33 PM info ======================= TITLESET #1 =======================
9/20/2008 2:19:33 PM info *
9/20/2008 2:19:32 PM info 2 Stream(s) found - est. duration 00:57:28.198, reference 00:57:28.198
9/20/2008 2:19:32 PM info Opening file "C:\Documents and Settings\Carmen Alicea\My Documents\Downloads\[BiFOS] 무방비 도시 (Open City, 2008)\Tipsy、Open.City.2008.DVDRip.XviD.CD1-BiFOS.avi"
9/20/2008 2:19:32 PM info Project size 4.27 Gb. (187 Mb. audio - 4.07 Gb. video)
9/20/2008 2:19:32 PM info [ ] Don't fix audio gaps
9/20/2008 2:19:32 PM info [X] Engine Log
9/20/2008 2:19:32 PM info Encoding quality: High
9/20/2008 2:19:32 PM info ****************** Encoding begin *******************
9/20/2008 2:19:32 PM info **************** Menu settings end ******************
9/20/2008 2:19:32 PM info [X] Don't create title menu for single video
9/20/2008 2:19:32 PM info [X] Return to title menu after titleset playback
9/20/2008 2:19:31 PM info [ ] Skip root menu initially
9/20/2008 2:19:31 PM info [X] Play titles one after the other
9/20/2008 2:19:31 PM info [ ] Loop playback
9/20/2008 2:19:31 PM info [ ] Auto-start playback
9/20/2008 2:19:31 PM info Template: Default, simple menu, contains 4 page(s), 13 customizable element(s)
9/20/2008 2:19:31 PM info *************** Menu settings begin *****************
9/20/2008 2:19:31 PM info **************** Burn settings end ******************
9/20/2008 2:19:31 PM info Default speed selected: 4x
9/20/2008 2:19:31 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
9/20/2008 2:19:31 PM info BURN: Drive has IDE-ATAPI physical interface
9/20/2008 2:19:31 PM info BURN: New Drive selected : 1:0:0 - Memorex 16X-DDL-IN 1.A4 [D] (Ide)
9/20/2008 2:19:31 PM info [X] Delete DVD folder after burn complete
9/20/2008 2:19:31 PM info [ ] Don't eject disc or open DVD folder in explorer, after burn complete
9/20/2008 2:19:31 PM info SAO setting: Automatic
9/20/2008 2:19:31 PM info [ ] Add original files to DVD (if possible)
9/20/2008 2:19:31 PM info [ ] Burn result to DVD
9/20/2008 2:19:31 PM info **************** Burn settings begin ****************
9/20/2008 2:18:05 PM info 34 Menu templates loaded.
9/20/2008 2:17:46 PM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
9/20/2008 2:17:46 PM info BURN: Drive has IDE-ATAPI physical interface
9/20/2008 2:17:46 PM info BURN: New Drive selected : 1:0:0 - Memorex 16X-DDL-IN 1.A4 [D] (Ide)
9/20/2008 2:17:46 PM info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
9/20/2008 2:17:46 PM info Supported instruction set: 3DNow
9/20/2008 2:17:46 PM info Tuning Performances for AMD Duron(tm) processor with 1 core(s) CPU
9/20/2008 2:17:44 PM info User default language : 1033 (0x0409h) - English (United States)
9/20/2008 2:17:44 PM info System default language : 1033 (0x0409h) - English (United States)
9/20/2008 2:17:44 PM info Version 3.2.0.52
9/20/2008 2:17:44 PM info ExeName : "C:\Program Files\vso\ConvertX\3\ConvertXtoDvd.exe"
9/20/2008 2:17:44 PM info OS : Microsoft Windows XP Personal Service Pack 3 (Build 2600)
9/20/2008 2:17:38 PM warning Because of your video card driver, preview aspect ratio is not guaranteed.
9/20/2008 2:17:37 PM info ******************** Report session started ********************


9/20/2008 9:10:06 AM info ********** Report session closed ***********
9/20/2008 9:08:30 AM info 34 Menu templates loaded.
9/20/2008 9:08:13 AM info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
9/20/2008 9:08:13 AM info BURN: Drive has IDE-ATAPI physical interface
9/20/2008 9:08:13 AM info BURN: New Drive selected : 1:0:0 - Memorex 16X-DDL-IN 1.A4 [D] (Ide)
9/20/2008 9:08:13 AM info BURN: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
9/20/2008 9:08:12 AM info Supported instruction set: 3DNow
9/20/2008 9:08:12 AM info Tuning Performances for AMD Duron(tm) processor with 1 core(s) CPU
9/20/2008 9:08:10 AM info User default language : 1033 (0x0409h) - English (United States)
9/20/2008 9:08:10 AM info System default language : 1033 (0x0409h) - English (United States)
9/20/2008 9:08:10 AM info Version 3.2.0.52
9/20/2008 9:08:10 AM info ExeName : "C:\Program Files\vso\ConvertX\3\ConvertXtoDvd.exe"
9/20/2008 9:08:10 AM info OS : Microsoft Windows XP Personal Service Pack 3 (Build 2600)
9/20/2008 9:07:52 AM warning Because of your video card driver, preview aspect ratio is not guaranteed.
9/20/2008 9:07:49 AM info ******************** Report session started ***********
calcu007
 
Posts: 182
Joined: Fri May 18, 2007 6:19 pm

Postby Lena » Mon Sep 22, 2008 8:53 pm

That's because it won't even let me convert it. Just recorded message saying it has a problem.
Lena
 
Posts: 8
Joined: Tue Sep 16, 2008 1:28 pm

Postby Fonzzie31 » Tue Sep 23, 2008 1:39 pm

Lena, I can't reproduce your problem (access violation with baccano! movie files).

I've downloaded exactly the same files as yours...
I've used exactly the same convertxtodvd settings as yours

Conversion done without any problems... Perhaps one of your file is corrupted or something like that.

I suggest you to send us a VSOREP, you'll find here :
http://download.vso-software.fr/vsorep.exe

This way, we will automatically receive the exact parameters of your project, including the details of the software version used.

Be sure to include a detailed description of the problem you are experiencing.
-----------------------------------------
Lionel
Software tester / Technical Support
VSO-Software
www.vso-software.fr
-----------------------------------------
User avatar
Fonzzie31
 
Posts: 2333
Joined: Wed May 30, 2007 10:02 am
Location: France

Postby calcu007 » Wed Sep 24, 2008 11:53 pm

i filled a bug report #0002256 and uploaded a file
calcu007
 
Posts: 182
Joined: Fri May 18, 2007 6:19 pm

Postby Fonzzie31 » Thu Sep 25, 2008 9:21 am

and the problem is not reproduced... IFO files are correct.
-----------------------------------------
Lionel
Software tester / Technical Support
VSO-Software
www.vso-software.fr
-----------------------------------------
User avatar
Fonzzie31
 
Posts: 2333
Joined: Wed May 30, 2007 10:02 am
Location: France

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