VSO Software Forum

[Blynk]

BURN: WRITE FAILED: Can't find write strategy at sector 560
BURN: Write error at 544 (16) - Code 05 21 02 [Illeagal Request, Invalid address for Write]

That's what I get every time. Why? I've burned many DVDS before, but now i get this.

***Sorry if this log is double or too long or whatever, I've never done this before.***

011-03-13 00:22:21 Error BURN: WRITE FAILED: Can't find write strategy at sector 560
2011-03-13 00:22:17 Error BURN: Write error at 544 (16) - Code 05 21 02 [Illegal request, Invalid address for Write]
2011-03-13 00:21:55 Info BURN: Write started 1156832 sectors to write
2011-03-13 00:21:55 Info BURN: Init success: DVD+R
2011-03-13 00:21:55 Info BURN: Writing speed requested x4.0, effective x4.0
2011-03-13 00:21:54 Info BURN: Available write speed: 8x ,4x
2011-03-13 00:21:54 Info BURN: Media ID: CMC MAG-M01-00
2011-03-13 00:21:54 Info BURN: Media type: DVD+R
2011-03-13 00:21:54 Info BURN: Ultra DMA mode 2 (ATA33)
2011-03-13 00:21:54 Info BURN: Scanned files #9, folder #2 - total size 2368090112 b. (2.21 Gb.)
2011-03-13 00:21:54 Info BURN: Inserted media type : DVD+R
2011-03-13 00:21:54 Info BURN: Write started
2011-03-13 00:21:52 ---- ***************** Encoding end **********************
2011-03-13 00:21:52 Info Disc name: "My DVD"
2011-03-13 00:21:38 Info BURN: Writable disc DVD+R inserted. Ready to write
2011-03-13 00:21:37 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-03-13 00:21:37 Info BURN: Drive has Serial ATA physical interface
2011-03-13 00:21:37 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-T40N JR03 [E] (Ide)
2011-03-13 00:21:37 Info Burned folder:
2011-03-13 00:21:36 Info Total size 2258 Mb., Target size DVD5 4300 Mb., Occupation 52.52%
2011-03-13 00:21:36 Info Conversion completed in 01:05:49
2011-03-13 00:21:36 Info Rendering rate: 1.61 x Realtime
2011-03-13 00:21:36 Info DVD duration (incl. menus) 01:45:48 (~ 6348 sec.) - rendering time 01:05:49
2011-03-13 00:21:35 Info Generated duration 6348.72 sec., expected 6342.36 sec.
2011-03-13 00:19:55 Info P-SDT buffer Underflow 1 times, 285 bytes peak
2011-03-13 00:14:43 Info Chapter #21 start at 100:0.280
2011-03-13 00:12:15 Info Chapter #20 start at 95:0.240
2011-03-13 00:09:47 Info Chapter #19 start at 90:0.200
2011-03-13 00:06:59 Info Chapter #18 start at 85:0.160
2011-03-13 00:04:25 Info Chapter #17 start at 80:0.120
2011-03-13 00:01:08 Info Chapter #16 start at 75:0.080
2011-03-12 23:54:25 Info Chapter #15 start at 70:0.040
2011-03-12 23:47:48 Info Chapter #14 start at 65:0.000
2011-03-12 23:43:33 Info Chapter #13 start at 60:0.480
2011-03-12 23:40:51 Info Number of CD/DVD devices changed. Now 5
2011-03-12 23:39:41 Info Chapter #12 start at 55:0.440
2011-03-12 23:37:44 Info Chapter #11 start at 50:0.400
2011-03-12 23:35:31 Info Chapter #10 start at 45:0.360
2011-03-12 23:33:05 Info Chapter #9 start at 40:0.320
2011-03-12 23:30:23 Info Chapter #8 start at 35:0.280
2011-03-12 23:28:23 Info Chapter #7 start at 30:0.240
2011-03-12 23:26:23 Info Chapter #6 start at 25:0.200
2011-03-12 23:24:29 Info Chapter #5 start at 20:0.160
2011-03-12 23:22:31 Info Chapter #4 start at 15:0.120
2011-03-12 23:20:22 Info Chapter #3 start at 10:0.080
2011-03-12 23:18:08 Info Chapter #2 start at 5:0.040
2011-03-12 23:15:48 Info Output Stream #2 (AUDIO) - ac3, 48000 Hz, 5.1, s16, 448 kb/s
2011-03-12 23:15:48 Info Output Stream #1 (VIDEO) - mpeg2video, yuv420p, 720x576 [PAR 64:45 DAR 16:9], q=2-31, 5021 kb/s, frame compensation: 25.000 -> 25.00 Fps
2011-03-12 23:15:48 Info Video processing: Pad (Left:0 - Top:16 - Right:0 - Bottom:16)
2011-03-12 23:15:48 Info Video processing: Fast linear (VSO) resampler (720*384)->(720*544)
2011-03-12 23:15:48 Info Chapter sequences require 347.20 Mb. temp space
2011-03-12 23:15:48 ---- ************ Source file #1 END DETAILS ************
2011-03-12 23:15:48 Info AUDIO Stream #2 [RAW COPY]: Audio: ac3, 48000 Hz, 5.1, s16, 448 kb/s
2011-03-12 23:15:48 Info VIDEO Stream #1 : Video: mpeg4, yuv420p, 720x384 [PAR 1:1 DAR 15:8], 25.00 FPS
2011-03-12 23:15:48 Info Audio/Video file with 2 stream(s) - Playback order:1 - Queue:0
2011-03-12 23:15:48 Info
2011-03-12 23:15:48 ---- *********** Source file #1 BEGIN DETAILS ***********
2011-03-12 23:15:48 Info Video bitrate 0/5021/8752 Kbps (min/avg/max)
2011-03-12 23:15:48 Info OUTPUT ==> Resolution: FULL D1 [720*576], Format: PAL, Aspect ratio: 16:9
2011-03-12 23:15:48 ---- *
2011-03-12 23:15:48 ---- ======================= TITLESET #1 =======================
2011-03-12 23:15:48 ---- *
2011-03-12 23:15:48 Info 2 Stream(s) found - est. duration 01:44:22.360, reference 01:44:22.360
2011-03-12 23:15:48 Info
2011-03-12 23:15:46 Info [ ] Multicore support in resize
2011-03-12 23:15:46 Info Project size 4.17 Gb. (340.26 Mb. audio - 3.82 Gb. video)
2011-03-12 23:15:46 Info BURN: Writable disc DVD+R inserted. Ready to write
2011-03-12 23:15:44 Info [ ] Don't fix audio gaps
2011-03-12 23:15:44 Info [ ] Engine Log
2011-03-12 23:15:44 Info [ ] 2-pass encoding
2011-03-12 23:15:44 Info Encoding preset: MP (Medium Projects)
2011-03-12 23:15:44 ---- ****************** Encoding begin *******************
2011-03-12 23:15:44 ---- **************** Menu settings end ******************
2011-03-12 23:15:44 Info [x] Don't create title menu for single video
2011-03-12 23:15:44 Info [x] Return to title menu after titleset playback
2011-03-12 23:15:44 Info [x] Skip root menu initially
2011-03-12 23:15:44 Info [ ] Play titles one after the other
2011-03-12 23:15:44 Info [ ] Loop playback
2011-03-12 23:15:44 Info [x] Auto-start playback
2011-03-12 23:15:44 Info Template: Black Mirror, contains 4 page(s), 15 customizable element(s)
2011-03-12 23:15:44 ---- *************** Menu settings begin *****************
2011-03-12 23:15:44 ---- **************** Burn settings end ******************
2011-03-12 23:15:44 Info Default speed selected: 4x
2011-03-12 23:15:44 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-03-12 23:15:44 Info BURN: Drive has Serial ATA physical interface
2011-03-12 23:15:44 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-T40N JR03 [E] (Ide)
2011-03-12 23:15:44 Info [x] Delete DVD folder after burn complete
2011-03-12 23:15:44 Info [ ] Don't eject disc or open DVD folder in explorer, after burn complete
2011-03-12 23:15:44 Info SAO setting: Automatic
2011-03-12 23:15:44 Info [ ] Add original files to DVD (if possible)
2011-03-12 23:15:44 Info [x] Burn result to DVD / as ISO file in working folder
2011-03-12 23:15:44 ---- **************** Burn settings begin ****************
2011-03-12 23:14:42 Info BURN: Writable disc DVD+R inserted. Ready to write
2011-03-12 23:14:10 Info BURN: Parsing disc ...
2011-03-12 23:14:07 Info BURN: Disc ejected by user.
2011-03-12 23:14:06 Info BURN: Disc () not emtpy.
2011-03-12 23:14:00 ---- ***************** Encoding end **********************
2011-03-12 22:50:50 Info BURN: Writable disc DVD+R inserted. Ready to write
2011-03-12 22:50:48 Info Total size 2258 Mb., Target size DVD5 4300 Mb., Occupation 52.52%
2011-03-12 22:50:48 Info Conversion completed in 00:48:49
2011-03-12 22:50:48 Info Rendering rate: 2.17 x Realtime
2011-03-12 22:50:47 Info DVD duration (incl. menus) 01:45:48 (~ 6348 sec.) - rendering time 00:48:49
2011-03-12 22:50:47 Info Generated duration 6348.72 sec., expected 6342.36 sec.
2011-03-12 22:49:46 Info P-SDT buffer Underflow 1 times, 285 bytes peak
2011-03-12 22:45:08 Info Chapter #21 start at 100:0.280
2011-03-12 22:43:18 Info Chapter #20 start at 95:0.240
2011-03-12 22:41:06 Info Chapter #19 start at 90:0.200
2011-03-12 22:39:00 Info Chapter #18 start at 85:0.160
2011-03-12 22:37:15 Info Chapter #17 start at 80:0.120
2011-03-12 22:35:20 Info Chapter #16 start at 75:0.080
2011-03-12 22:33:23 Info Chapter #15 start at 70:0.040
2011-03-12 22:31:06 Info Chapter #14 start at 65:0.000
2011-03-12 22:29:06 Info Chapter #13 start at 60:0.480
2011-03-12 22:27:08 Info Chapter #12 start at 55:0.440
2011-03-12 22:25:15 Info Chapter #11 start at 50:0.400
2011-03-12 22:23:11 Info Chapter #10 start at 45:0.360
2011-03-12 22:20:46 Info Chapter #9 start at 40:0.320
2011-03-12 22:18:17 Info Chapter #8 start at 35:0.280
2011-03-12 22:16:17 Info Chapter #7 start at 30:0.240
2011-03-12 22:14:13 Info Chapter #6 start at 25:0.200
2011-03-12 22:12:11 Info Chapter #5 start at 20:0.160
2011-03-12 22:09:53 Info Chapter #4 start at 15:0.120
2011-03-12 22:07:10 Info Chapter #3 start at 10:0.080
2011-03-12 22:04:33 Info Chapter #2 start at 5:0.040
2011-03-12 22:01:59 Info Output Stream #2 (AUDIO) - ac3, 48000 Hz, 5.1, s16, 448 kb/s
2011-03-12 22:01:59 Info Output Stream #1 (VIDEO) - mpeg2video, yuv420p, 720x576 [PAR 64:45 DAR 16:9], q=2-31, 5021 kb/s, frame compensation: 25.000 -> 25.00 Fps
2011-03-12 22:01:59 Info Video processing: Pad (Left:0 - Top:16 - Right:0 - Bottom:16)
2011-03-12 22:01:59 Info Video processing: Fast linear (VSO) resampler (720*384)->(720*544)
2011-03-12 22:01:59 Info Chapter sequences require 347.20 Mb. temp space
2011-03-12 22:01:59 ---- ************ Source file #1 END DETAILS ************
2011-03-12 22:01:59 Info AUDIO Stream #2 [RAW COPY]: Audio: ac3, 48000 Hz, 5.1, s16, 448 kb/s
2011-03-12 22:01:59 Info VIDEO Stream #1 : Video: mpeg4, yuv420p, 720x384 [PAR 1:1 DAR 15:8], 25.00 FPS
2011-03-12 22:01:59 Info Audio/Video file with 2 stream(s) - Playback order:1 - Queue:0
2011-03-12 22:01:59 Info
2011-03-12 22:01:59 ---- *********** Source file #1 BEGIN DETAILS ***********
2011-03-12 22:01:59 Info Video bitrate 0/5021/8752 Kbps (min/avg/max)
2011-03-12 22:01:59 Info OUTPUT ==> Resolution: FULL D1 [720*576], Format: PAL, Aspect ratio: 16:9
2011-03-12 22:01:58 ---- *
2011-03-12 22:01:58 ---- ======================= TITLESET #1 =======================
2011-03-12 22:01:58 ---- *
2011-03-12 22:01:58 Info 2 Stream(s) found - est. duration 01:44:22.360, reference 01:44:22.360
2011-03-12 22:01:58 Info
2011-03-12 22:01:58 Info [ ] Multicore support in resize
2011-03-12 22:01:58 Info Project size 4.17 Gb. (340.26 Mb. audio - 3.82 Gb. video)
2011-03-12 22:01:58 Info BURN: Writable disc DVD+R inserted. Ready to write
2011-03-12 22:01:56 Info [ ] Don't fix audio gaps
2011-03-12 22:01:56 Info [ ] Engine Log
2011-03-12 22:01:56 Info [ ] 2-pass encoding
2011-03-12 22:01:56 Info Encoding preset: MP (Medium Projects)
2011-03-12 22:01:56 ---- ****************** Encoding begin *******************
2011-03-12 22:01:56 ---- **************** Menu settings end ******************
2011-03-12 22:01:56 Info [x] Don't create title menu for single video
2011-03-12 22:01:56 Info [x] Return to title menu after titleset playback
2011-03-12 22:01:56 Info [x] Skip root menu initially
2011-03-12 22:01:56 Info [ ] Play titles one after the other
2011-03-12 22:01:56 Info [ ] Loop playback
2011-03-12 22:01:56 Info [x] Auto-start playback
2011-03-12 22:01:56 Info Template: Black Mirror, contains 4 page(s), 15 customizable element(s)
2011-03-12 22:01:56 ---- *************** Menu settings begin *****************
2011-03-12 22:01:56 ---- **************** Burn settings end ******************
2011-03-12 22:01:56 Info Default speed selected: 4x
2011-03-12 22:01:56 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-03-12 22:01:56 Info BURN: Drive has Serial ATA physical interface
2011-03-12 22:01:56 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-T40N JR03 [E] (Ide)
2011-03-12 22:01:56 Info [x] Delete DVD folder after burn complete
2011-03-12 22:01:56 Info [ ] Don't eject disc or open DVD folder in explorer, after burn complete
2011-03-12 22:01:56 Info SAO setting: Automatic
2011-03-12 22:01:56 Info [ ] Add original files to DVD (if possible)
2011-03-12 22:01:56 Info [ ] Burn result to DVD / as ISO file in working folder
2011-03-12 22:01:56 ---- **************** Burn settings begin ****************
2011-03-12 22:01:36 Info 36 Menu templates loaded.
2011-03-12 22:01:26 Info BURN: Writable disc DVD+R inserted. Ready to write
2011-03-12 22:01:23 Info BURN: 1 writer(s) found.
2011-03-12 22:01:23 Info BURN: Loaded DLL "C:\Program Files\VSO\ConvertX\4\vso_hwe.dll" [4.0.11.473]
2011-03-12 22:01:23 Info BURN: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-03-12 22:01:23 Info BURN: Drive has Serial ATA physical interface
2011-03-12 22:01:23 Info BURN: New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-T40N JR03 [E] (Ide)
2011-03-12 22:01:23 Info BURN: Using Advanced SPTI interface
2011-03-12 22:01:21 Info Supported instruction set: sse3
2011-03-12 22:01:21 Info Maximum number of threads detected: 2
2011-03-12 22:01:21 Info Tuning Performances for Intel(R) Core(TM)2 Duo CPU T5900 @ 2.20GHz with 2 core(s) CPU
2011-03-12 22:01:21 Info System default language : English (Australia)
2011-03-12 22:01:21 Info User default language : English (Australia)
2011-03-12 22:01:21 Info Version : 4.0.12.327
2011-03-12 22:01:21 Info ExeName : C:\Program Files\VSO\ConvertX\4\ConvertXtoDvd.exe
2011-03-12 22:01:21 Info OS : Microsoft Windows Vista Home Premium (Build 6002: Service Pack 2)
2011-03-12 22:01:05 ---- ******************** Log session start 2011-03-12 22:01:05.077 PID 6260********************

[ckhouston]

The log is perfect , it includes the conversion and attempted burn.

2011-03-13 00:21:54 Info BURN: Available write speed: 8x ,4x
2011-03-13 00:21:54 Info BURN: Media ID: CMC MAG-M01-00

Your DVDs are poor quality, meaning you may get good burns sometimes but not others, quality control is poor.

And they are rated at 16x speed but your burner firmware only allows up to 8x. that means the firmware is not fully compatible with the discs.

Get better DVDs and update your firmware.

[Blynk]

The log is perfect , it includes the conversion and attempted burn.

2011-03-13 00:21:54 Info BURN: Available write speed: 8x ,4x
2011-03-13 00:21:54 Info BURN: Media ID: CMC MAG-M01-00

Your DVDs are poor quality, meaning you may get good burns sometimes but not others, quality control is poor.

And they are rated at 16x speed but your burner firmware only allows up to 8x. that means the firmware is not fully compatible with the discs.

Get better DVDs and update your firmware.

Thank you, but, I'm no computer genius.

I keep getting the, BURN: WRITE FAILED: Can't find write strategy at sector 560, everytime, and it's been like this for a couple months. I just couldn't be bothered with checking up on it.

I've been using the same DVDs that I've burned many DVDs with, with ConvertXtoDVD. I don't think they're bad quality disks, They've been costing me a bit recently, since I've been trying different disks :/.

What is firmware? Is it something I have to go to a store to get updated? Or can I update over the internet? If I have to buy new firmware, what do I have to ask for?

Sorry, but again, I don't know this stuff lol.

[ckhouston]

Firmware is a small computer program stored on a chip in the burner. It tells the burner how to handle different media. You download updates for free from the internet.

The DVDs shown in your log are definetly low quality as stated. Check http://www.digitalfaq.com/reviews/dvd-media.htm and you will find they have 70 to 95% burn reliability. And the fact that you have tried different discs doesn't give useful info. The disc brand means little, the media ID which identifies the actual manufacturer does. As stated, low quality means they may work many times but you will eventually get a bad lot.

I assumed your burner was capable of burning at least at 16x speed but it is limited to 8x, so updated firmware may not help. A brief web search found nothing. You can check with the computer manufacturer if the drive came installed in it. Otherwise do a search for GSA-T40N firmware and look for versions higher than JR03 like JR04, etc. Do not try to update with versions having different letters unless you are certain about it.

Other than the advice already given, you can try cleaning the lasers with an approved cleaning disc available at many stores. And try to think of what might have changed when the problem started, software or hardware. For example,

2011-03-12 23:40:51 Info Number of CD/DVD devices changed. Now 5

How many optical drives do you actually have in that computer? Did someone mess around inside it and maybe loosen a connector?

May be time for a new drive if you can't find a solution and, sorry, the solution is up to you.