5] Where can I find my log files ?

Cougar_II · Last edited by Cougar_II on Wed Sep 02, 2009 11:30 am; edited 8 times in total

Hi,

You can find your VSO Software log files in this directory:

C:\Documents and Settings\[USERNAME]\Application Data\Vso

You can find the log file for Patin Couffin (The lower level VSO driver) here:

My Documents\PcSetup

UPDATE:

Windows Vista & Windows 7 users can find their logs here:

C:\Users\[Username]\AppData\Roaming\Vso

UPDATE #2:

Since CopyToDVD v4.2.2.x the logfile has changed placed, and can be found here:

C:\Documents and Settings\All Users\Application Data\Vso

lee40 · Joined: 14 May 2007 Posts: 202

under CxD Help -> Open Log file
is alternate quick way

However for crash logs
please follow the instructions in 1st post

Cougar_II · Posted: Mon May 21, 2007 2:20 am Post subject:

Hi,

Thank you Lee40 for the addition.

Actually, v2.2.0.251 now opens/add the Crash_Log when you open from the Help menu Wink

Robspace1 · Joined: 08 Jun 2007 Posts: 24

It's not in the application data-I have 55 VSO files but don't know which one it is-I am beta testing and need to get to the crash log-I had problems burning tonight-Can I post the log from the help menu or do they need the other?

Robspace1 · Joined: 08 Jun 2007 Posts: 24

ckhouston · Joined: 08 Aug 2007 Posts: 2008

Some posters don't know how to best post their log.

The preferred way is to copy and paste only the relevant session(s). Note that time and date increase as you move up in the log file. So a session includes from one 'Report session started' line to the next one above it. Please include the entire session, it can provide pertinent clues about the problem you have.

If you don't know which one(s) are relevant: copy and paste the entire file if it is short or attach the complete file if it is long. There is a place below the text box for attaching files.

wguru · Joined: 25 Jan 2008 Posts: 6

Perhaps (?) my version of ConvertXtoDVD (2.2.3.258) defaults the PcSetup log elsewhere as mine is not at...

C:\My Documents\PcSetup

..instead mine's at...

C:\Documents and Settings\[My Name]\My Documents\PcSetup

Phil · Posted: Sat Jan 26, 2008 12:03 am Post subject:

PcSetup.log location corrected in first post

Newel · Joined: 21 Sep 2008 Posts: 17

This probably sounds like a dumb question but what is "USERNAME" supposed to be in [C:\Documents and Settings\[USERNAME]\Application Data\Vso] ?

Is it a name I registered ConvertXtoDVD under?
Also I don't know how to locate that file on my computer or what that "username" should be.
This is so over my head!

JJ · Posted: Sun Sep 21, 2008 11:04 am Post subject:

It means YOUR username with XP systems. Usually same one you installed CxD with.

JoeB · Joined: 02 Jul 2007 Posts: 2832 Location: Canada

Zion21 · Joined: 06 Aug 2009 Posts: 5

JoeB · Joined: 02 Jul 2007 Posts: 2832 Location: Canada

hansK · Posted: Thu Aug 06, 2009 6:06 am Post subject:

SeeMoreDigital · Joined: 18 May 2009 Posts: 41 Location: England

In Windows 7 you can find your VSO Software log files in this directory: -

C:\\Users\[USERNAME]\AppData\Roaming\Vso

Cheers

JoeB · Joined: 02 Jul 2007 Posts: 2832 Location: Canada

SeeMoreDigital · Joined: 18 May 2009 Posts: 41 Location: England

Yep, you sure can Wink

agejee · Joined: 10 Nov 2009 Posts: 5

and what do i do once i find that?

agejee · Joined: 10 Nov 2009 Posts: 5

i have found the vso driver folder but the only icons that are in there are uninstall, install vso drivers and convertxtodvd4. i just need to know how to clear the log or project so that i can start a new project.

JoeB · Joined: 02 Jul 2007 Posts: 2832 Location: Canada